Pivotal Trends Shaping a Smarter Conversational Future

While 2023 presented itself as a time of uncertainty for the global business community, the headlines of inflation and recession were put aside for those organizations remaining steadfast on their journey to becoming an agile and connected digital business. During this session, Marci Maddox demonstrates how organizations are maximizing their technology to create smarter insights, smarter data, smarter channels, and smarter experiences to meet the challenges of tomorrow’s competitive landscape.