“Show Me You Know Me”: Reimagining Claims Innovation in Insurance
Discover how insurers can build trust through claims innovation, empathy, and data-driven personalization, as shared by Nick Smith of Smart Communications.
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Reflecting on LIMRA: Meeting Market Challenges Through Better Connections
Read the key takeaways from the 2025 LIMRA Annual Conference and what they mean for life insurance organizations like yours.
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SmartIQ™ for Insurance
Read the solution brief to learn more about how SmartIQ can help insurance organizations navigate rising operational costs, increasing regulatory scrutiny, and more.
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5 Vendors to 1: Why Insurers Are Consolidating Customer Communications Platforms
Managing multiple comms tools is costly for insurers. Learn how SmartCOMM helps streamline CM, reduce costs, and improve compliance – all in one platform.
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What Great CX Looks Like in Life Insurance (2025 Benchmark Research)
Read the blog to discover how you can take advantage of new market data on life insurance CX benchmarking.
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Don’t Miss These 4 Key Findings from the 2025 Insurance Customer Experience Benchmark Report
Discover deep insights from the 2025 Benchmark report and how insurance organizations can account for changing customer preferences.
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2025 Benchmark Report: Customer Experience in Insurance
From AI to communications to data intake, see what policyholders want in 2025 and how insurers can meet digital expectations in this new benchmark report.
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Enhancing Loyalty in Insurance: How Rethinking Experiences and Partnerships Can Change the Game
Discover how insurers can boost loyalty by rethinking customer experiences and leveraging strategic partnerships.
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Hippo Insurance Achieves 61% Efficiency Gains in Claims Correspondence
Hippo boosts efficiency with SmartCOMM, cutting manual letters from 1600 to under 30 and slashing processing time by 61%—enhancing service and streamlining operations.
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From On-Prem to Outstanding: AAA SoCal’s 3-Month Cloud Move with SmartCOMM
Discover how AAA SoCal’s Val LaBarba leads a tech overhaul, moving SmartCom to the cloud—boosting speed 20x and transforming adjuster operations in under 4 months.
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ITC Asia Demo—Revolutionising Insurance Delivery
Watch the demo video from ITC Asia to see how the partnership between Smart Communications and Hyland is revolutionising insurance delivery.
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Transforming Insurance in APAC Through the Power of Partnership: Smart Communications, Capgemini, and Duck Creek
Discover how Smart Communications, Capgemini & Duck Creek are transforming insurance in APAC through strategic partnerships and digital innovation.
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Transforming Insurance Through Strategic Partnerships
Discover why the importance of strong partner relationships can help organizations better serve their customers.
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The Future of CCM: Key Innovations Shaping Insurance Communications
Read the blog to discover the key innovations that are shaping the future of insurance customer communications.
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4 Smart Moves for Life and Annuity Insurers to Navigate Change and Drive Innovation
Discover the 4 smart moves life and annuity insurers can make to navigate change in the new year and beyond.
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Personalization, Compliance, and Automation: The 2025 Trends That Will Define Customer Engagement
Explore 2025 Trends that are shaping customer engagement and how your industry can prepare.
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Navigating the Future: 4 Key Focus Areas for Life & Annuity
Read how digitizing life and annuity policy servicing and making strategic tech investments can reduce costs and drive growth for life and annuity organizations.
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Checklist: What to Look for When Evaluating Customer Communications Management (CCM) Software
Download this complimentary checklist to discover what to look for when you're evaluating customer communications management software.
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Insurance Claim Appeal Form with SmartIQ
Watch the video to learn more about filing insurance claim appeal forms with SmartIQ.
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Navigating the Shifting Terrain of Life & Annuity Organizations: Regulatory Shifts and Digital Transformation Solutions
Explore how life insurance digital transformation solutions are reshaping the L&A industry, helping organizations thrive amid regulatory and tech shifts.
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