Insurance

AMP Leverages SmartCOMM for Their Outbound Communications, Showcasing Flexibility, Scalability, and Enhancing Customer Experiences

Suncorp Simplifies Communications with SmartCOMM

Watch Suncorp Australia describe how they successfully consolidated templates, simplified communications, reduced touchpoints, and more my switching to SmartCOMM.

Aioi Nissay Dowa Insurance Achieves 99.7% Document Success Rate with SmartCOMM

In this customer video, Aioi Nissay Dowa Insurance shares their success story with SmartCOMM's document creation system for omnichannel communications.

Wawanesa Uses SmartCOMM to Deliver Value at Scale

Director of Application Delivery at Wawanesa, Cam Muckosky, shares how SmartCOMM helps the company embrace a cloud-first strategy and provide value at scale.

Forrest T. Jones Uses SmartCOMM & SmartIQ to Improve the Customer Experience

Forrest T. Jones shares how the insurance company uses SmartCOMM and SmartIQ to collect information and deliver frictionless digital experiences across preferred channels.

Becoming a Digital First Claims Organization

This video from the Formation 2022 event shows how insurers can implement digital engagement strategies to meet customer expectations and decrease cycle time.

Delivering Digital Conversations

Watch Ruth Fisk, Vice President, Vertical Marketing, Insurance at Smart Communications deliver this keynote on digital conversations at the Future of Insurance Sydney event.

Leveraging Technology to Drive the Next Phase of Customer Engagement

In this webinar, Insurance Innovators, Vlocity, and Smart Communications discuss how leveraging technology can help drive the next phase of customer engagement.

Digitizing the Initiation & Filing of Life Claims with SmartIQ

This SmartIQ demo video explores how insurers can use forms automation software to digitally transform the claims process in order to meet customer expectations.

Digital Orchestration in Insurance

Explore how insurers are orchestrating omnichannel communications in claims to transform the customer journey, improve CX for digital success and boost agility.

Digital Insurance for the Modern World

In this webinar, Ruth Fisk, VP of Insurance Marketing at Smart Communications and Mary Ellen Power, VP of Marketing at OneSpan, expand on customer communications trends in insurance.

Becoming a Digital-First Insurance Organization

Ruth Fisk, VP of Insurance Marketing at Smart Communications and Tom Benton, VP of Research & Consulting at Aite-Novarica group, share how to become a digital-first insurance organization.

Accelerated Trends Driving Digital Disruption in Insurance

Hear Mary Ellen Power, VP at OneSpan, and Ruth Fisk, VP of Insurance Marketing at Smart Communications, discuss what's driving digital disruption in insurance.

Farmers Insurance Reduces Templates By 50% With SmartCOMM

Learn how Farmer's Insurance reduced templates by 50%, maintained consistent brand messaging and improved speed of change with SmartCOMM.

Hagerty Insurance Eliminates Reliance on IT with SmartCOMM

Nick Cassel, VP or Product Development at Hagerty, shares how SmartCOMM helps the company personalize communications and drive engagement through preferred channels.

Empower Retirement Simplifies Forms with SmartIQ

Melanie Wells, Shared Services Vice President of Operations at Empower Retirement, shares how her business is focusing on improving digital customer conversations.

Guidewire Innovation Awards 2022: Mountain West and Smart Communications

Tim Hays, VP & CIO at Mountain West Farm Bureau Insurance, shares how Guidewire InsuranceSuite helped the company modernize its forms processes at the insurance organization.