We help the world’s largest enterprises scale the conversation by delivering meaningful customer communications more efficiently.

We’re changing communication by making conversations SMARTer!

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INNOVATE 2019:

Digital Transformation Made SMARTer.Learn More

Think Smart

Undivided
Attention

With Smart Communications, you get the only company who’s 100% focused on enterprise CCM. This means you can count on your solution to be here tomorrow, and to continue improving and innovating day after day, year after year — because we are spending all of our time, energy, and investment on CCM.

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Exceptional
Usability

No one does more to simplify template management and put control back in the hands of the business user. Say goodbye to coding and hello to simple drag-and-drop design. With easy to use interfaces for real-time previews, approvals, and editing, you can stop playing the waiting game and free up IT.

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True Cloud
Capabilities

We give you true cloud capabilities and everything that comes with them. This means you significantly reduce costs, respond faster, and scale operations effectively – without sacrificing security or compliance.

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Client Testimonial:
Indiana Farm Bureau Insurance

 

Client Testimonial:
Industrial Alliance Financial Group

 

Client Testimonial:
How SafeAuto scales the conversation.

FORRESTER NOW TECH

Customer Communications
Management, Q1 2019 Analyst Report

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2019 CCM PREDICTIONS

The Year of the Customer, Cloud and Conversations

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INFOGRAPHIC: COMMUNICATIONS AT SCALE

Discover what we scale, how we scale and why it matters!

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Discover how Smart Communications scales support of its solutions across AWS to deliver the most meaningful customer conversations.

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Personalized.

Our flagship product, hundreds of companies choose SmartCOMM™ to create, manage and deliver personalized customer conversations that align with the customer journey.

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Seamless Control.

An altogether better way to engage customers and increase business productivity. SmartCOMM™ for Salesforce allows you to work seamlessly within and leverage data from the Salesforce environment.

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Trade Simplified.

All of the G15 investment banks and some of the world’s largest energy and commodity companies trust SmartDX to help them simplify trade and relationship documentation for all market participants, across all asset classes and product types.

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We’re the only independent company exclusively committed to enterprise CCM.

Hear from Smart Communications customers to see how to protect that most precious possession – your time…

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Brands That Scale

See why 3 of the top 5 healthcare payers choose Smart Communications to scale the conversation.

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Find out why more than 350 global brands, including all of the G15 investment banks, rely on Smart Communications.

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Make global changes across thousands of communications with just one action.

“No problem, I’ll just code the changes myself,” said no business user ever.

Scale the conversation.

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