We help the world’s largest
enterprises scale the conversation
by delivering meaningful customer
communications more efficiently.

We’re changing communication by making conversations SMARTer!


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Smart Communications Study:The State of Meaningful Customer Conversations
Consumer Perspectives on What They Expect, What They're Currently Receiving and Why it MattersDownload Now

Think Smart


With Smart Communications, you get the only company who’s 100% focused on enterprise CCM. This means you can count on your solution to be here tomorrow, and to continue improving and innovating day after day, year after year — because we are spending all of our time, energy, and investment on CCM.

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No one does more to simplify template management and put control back in the hands of the business user. Say goodbye to coding and hello to simple drag-and-drop design. With easy to use interfaces for real-time previews, approvals, and editing, you can stop playing the waiting game and free up IT.

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True Cloud

We give you true cloud capabilities and everything that comes with them. This means you significantly reduce costs, respond faster, and scale operations effectively – without sacrificing security or compliance.

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Client Testimonial:
Indiana Farm Bureau Insurance


Client Testimonial:
Industrial Alliance Financial Group


Client Testimonial:
How SafeAuto scales the conversation.


Why Smart Communications? One customer has $16.7M reasons!
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Document ECM/CCM Systems
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The State of Meaningful Customer Conversations
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A&O, IHS Markit and SmartDX™ Launch Tech Solution to Address Regulatory Challenge in Derivatives Market

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Our flagship product, hundreds of companies choose SmartCOMM™ to create, manage and deliver personalized customer conversations that align with the customer journey.

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Seamless Control.

An altogether better way to engage customers and increase business productivity. SmartCOMM™ for Salesforce allows you to work seamlessly within and leverage data from the Salesforce environment.

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Trade Simplified.

All of the G15 investment banks and some of the world’s largest energy and commodity companies trust SmartDX to help them simplify trade and relationship documentation for all market participants, across all asset classes and product types.

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We’re the only independent company exclusively committed to enterprise CCM.

Hear from Smart Communications customers to see how to protect that most precious possession – your time…

Brands That Scale

See why 3 of the top 5 health care payers choose Smart Communications to scale the conversation.

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Find out why more than 350 global brands, including all of the G15 investment banks, rely on Smart Communications.
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Make global changes across thousands of communications with just one action.

“No problem, I’ll just code the changes myself,” said no business user ever.

Scale the conversation.

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