From Chaos to Control - 10 Reasons to Digitalize End-to-End Form Processes
This Quick Reference Guide highlights how your company is likely managing form processes and how you can increase efficiency and effectiveness with SmartIQ.
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Get to eSignature Faster: Maximize the Value of Your eSignature Investment with True Forms Automation
Learn more about how SmartIQ can help you move beyond eSignature and transform your end-to-end customer experience.
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The Ultimate Guide to Digital Forms Software
Get everything you need to know about digital forms software, how it will benefit your business, and what to look for in this handy guide.
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5 Trends Shaping Customer Conversations in 2023
Discover which trends will impact businesses in 2023 and how pure cloud CCM solutions will help businesses improve agility, scalability and profitability.
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The Ultimate Guide to CCM Software & Strategic Solutions
The 2023 Ultimate Guide to CCM software provides an overview of customer communications management software, its capabilities, and much more.
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Building a Business Case for Change
Learn more about how to write a business case for change when attempting to purchase new enterprise Customer Communications Management (CCM) software.
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A CCM Migration Roadmap
Discover how migrating from manual, legacy customer communications platforms to modern, cloud-based CCM solutions help enterprises become agile and remain compliant.
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Don't be Fooled: A Guide to Finding Credible Vendor Comparison Reports
Learn how to spot "pay to play" vendor comparison reports in the software industry and ensure that you're getting credible information from unbiased sources.
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The Future of Customer Experience in Embedded Lending
Learn more about how embedded lending is changing the rules of traditional lending and how banks can use it to improve the customer experience.
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New Research Reveals Which Digital Customer Experience Trends to Watch
Leigh Segall, Chief Strategy Officer at Smart Communications To better understand customers’ changing preferences, Smart Communications recently surveyed business leaders and consumers from…
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The State of Customer Conversations
Benchmark report uncovers the increasing importance of delivering personalized, omnichannel conversations to build customer trust.
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Improving the Member Experience and Star Ratings of Medicare Advantage Plans
See how you can leverage SmartCOMM and SmartIQ to improve the experience across the entire member journey.
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The Total Economic Impact™ of Smart Communications™ SmartIQ™
This Total Economic Impact report from Forrester highlights the potential ROI of investing in SmartIQ, forms automation solution from Smart Communications.
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What’s New in Customer Communications Management (CCM)
Chris Murphy, VP Product Marketing, Smart Communications As the customer experience becomes an increasingly important strategic priority for enterprises, the requirements and capabilities that…
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SmartIQ: Low-Code Capabilities and Integrations
This video highlights the capabilities of SmartIQ: low code digital process automation, drag and drop designer and the integrations through pre-built connectors.
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SmartCOMM and CGI’s CACS X for Collections
Deliver a digital-first default management experience while reducing cost and risk.
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Enterprises That Benefit Most From Customer Communications Management Software
Chris Murphy, VP Product Marketing, Smart Communications This post explores how enterprises within highly regulated industries can benefit most from using pure-cloud customer communications…
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Why Cloud? A Buyer's Guide to SMARTER Customer Conversations
Read this buyer's guide to discover the benefits of investing in a cloud platform to create, manage and deliver customer communications across preferred channels.
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Forrester Opportunity Snapshot: Disjointed Experiences Cost Insurers Members and Money
This research from Forrester Consulting highlights where health insurers should invest to improve CX and the top three priorities for US health insurers.
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How Low-Code Automation from SmartIQ™ Enhances Customer Experiences
Sally Schulte, Product Marketing Director at Smart Communications Impersonal and time-consuming paper-based or PDF forms processes have been the standard for quite some time and can negatively…
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How Enterprise Risk Management Helps Businesses Safeguard Their Reputation
Chris Murphy, Vice President of Product Marketing, Smart Communications This blog outlines how enterprises can safeguard their reputation by investing in processes and technologies that help them…
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