Smart Communications Careers

Transforming CCM

We’re transforming the customer communications management (CCM) category through innovation and creativity. Our entrepreneurial spirit drives our clients’ businesses forward and creates a culture that is focused on results. We are accessible, approachable, bold, vibrant and friendly. We lead with fresh, smart ideas, and by knowing when to listen – this drives better outcomes and builds a solid foundation for us and our clients.

We are always searching for talented and passionate individuals to join our expanding global team.


Work Together. Work Better.


“To me, having a healthy work/life balance and adopting healthy habits are imperative for success, performance and a person’s mind and wellbeing. I try to lead by example, encouraging and supporting my team to enjoy their own activities. We also have a rule that when you’re on vacation or taking PTO, it’s a digital detox from work. We do this because we believe that a healthy mind is more motivated and recharged to succeed professionally.”

- Mel Burns, Sr. Director of Global Demand Generation

Our people make Smart Communications a great place to work.

Hear from our team and their experiences at Smart Communications in the articles below

Smart Communications Gets Active: How Corporate Culture Plays a Role in Employee Wellbeing
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These women are driving innovation at Smart Communications
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Engaging and Empowering Employees During this Remote Revolution
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