Modernize data intake, improve data quality, and elevate customer experiences with intelligent data collection solutions.
Benefits of Automated Data Collection
Enterprise data capture solutions revolutionize how businesses deliver and manage critical forms processes. From structured data intake that supports overarching data quality initiatives to increased efficiency and improved customer and employee experiences, data collection solutions compliment nearly every strategic initiative companies undertake.
Increased Efficiency for Approvers and Stakeholders
Data integrations and approval automation eliminate the need for manual data entry or data extraction and route submissions to stakeholders instantaneously.
The Highest Level of Data Quality
Consistent, structured data intake and real-time data validations prevent ingestion of bad data—improving data management and data hygiene for artificial intelligence or machine learning technologies.
Better Experiences
Create end-to-end, mobile-first experiences that are intelligent, personalized, and effortless—and that make every interaction count.
Secure, Compliant Data Management
Protect sensitive data every step of the way—ensuring compliance and building trust with customers, employees, and stakeholders.
Maximum Utilization of Complimentary Technologies
Seamlessly integrate with other technologies to access existing data, compliment their capabilities, and create modern experiences for customers and stakeholders.
Redefine Data Collection Processes with SmartIQ
Artificial intelligence and machine learning have compelled companies to reconsider the role of data collection, transforming it from a mere business process requirement into a critical data source for training advanced technologies.
SmartIQ leverages a range of automated data collection features that improve the user experience without sacrificing data accuracy:
- Data integrations to prefill information
- Advanced business rules that present only relevant questions
- Native language detection to present content in users’ preferred language
- Mobile responsive technology that automatically adapts to any device
- Save-and-resume capabilities that let users change devices midstream
- Real-time status updates for customers, employees, and stakeholders
- White label capabilities and sophisticated branding tools for consistent experiences
Optimize IT Operations with SmartIQ’s Data Processing and Approval Platform
SmartIQ’s data processing and approval automation platform is engineered to streamline IT processes and reduce demands on technical teams—with a low-code, centralized technology designed for non-technical users. Structured data intake and a low-code design interface combine to alleviate IT’s data collection workload.
Single Project Design for Seamless Delivery
SmartIQ offers a single-project framework that dramatically simplifies the maintenance and deployment of onboarding and servicing processes—and decreases the time-to-market for new initiatives. This single-project framework also ensures a consistent experience for the end user, regardless of how a process is accessed or initiated.
True Business Ownership
SmartIQ places the power of process design and management into the hands of non-technical users. With everything from form sample and content libraries to a robust Theme Builder and support for translated content, business units can independently customize forms and workflows to meet their specific needs. This shift not only increases agility for the business but reduces the burden on IT, who are typically tasked with custom-coding these specifications. IT can focus on “big picture,” strategic initiatives instead of day-to-day operational tasks.
Taking Automation One Step Further
Despite heavy investment in enterprise automation, many data collection processes still rely on manual data collection, manual data entry, and outdated data extraction tools. The errors introduced during data entry result in delays and bottlenecks downstream—slowing down critical outcomes and affecting the overall experience, not to mention the servicing costs associated with correcting errors.
Eliminate the Burden of Data Cleanup
SmartIQ’s advanced question types, formatting features, and validation tools let companies take a different approach to data quality. Instead of cleaning up an increasing amount of incorrect or invalid data that came in, why not dictate how it is collected in the first place? A structured data intake approach eliminates the need for downstream cleanup efforts.
Optimize IT Operations with SmartIQ’s Data Processing and Approval Platform
SmartIQ’s data processing and approval automation platform is engineered to streamline IT processes and reduce demands on technical teams—with a low-code, centralized technology designed for business analyts. Structured data intake and a low-code design interface combine to alleviate IT’s data collection workload.
Prepare for the Customers of Tomorrow with Enterprise Forms Automation
An automated data collection platform drives efficiency, accuracy, and customer experience as enterprises navigate closer towards a fully digital landscape. Embrace the SmartIQ solution to unlock the full potential of your data, streamline processes, and make every interaction count.
Frequently Asked Questions
Why is first-party data collection important for companies?
What are the advantages and disadvantages of manual data collection vs. automated data collection?
How can data collection tools improve data accuracy?
How does data collection differ across industries?
Ready to Get Started on Your Digital Data Collection Journey?
Transform your enterprise forms processes with SmartIQ’s intelligent data capture solutions and customer communication management software.
Talk to a Data Collection Expert or Request a SmartIQ Demonstration Today