The Smart Communications Conversation Cloud is the only cloud platform delivering personalized, omnichannel conversations across the entire customer experience.
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Explore how enterprises can leverage a cloud-based, CCM platform to optimize the end-to-end customer experience.
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We work with best-in-class technology and consulting companies to offer integrated solutions that complement our family of products.
Explore 200+ CX statistics across Healthcare, Insurance, and Financial Services Industries.
Learn how form automation improves secure data collection by reducing errors, integrating with systems, and ensuring compliance with data privacy regulations for better business outcomes.
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Follow Us!Download this complimentary checklist to discover what to look for when you're evaluating customer communications management software.
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Watch the video to learn more about filing insurance claim appeal forms with SmartIQ.
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Forrester ranks the healthcare customer experience platform vendors which improve healthcare member engagement and patient engagement.
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McKinsey & Co. on changes to CMS Star Ratings: How the shift toward health outcomes and member experience will factor into the scores.
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Watch this Global Health Insurance Claim Demo video to see how SmartIQ makes it easier for members to submit claims digitally.
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Learn more about how these 4 healthcare organizations enhanced customer experience by utilizing SmartCOMM and SmartIQ to create better conversations.
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Discover what Interaction Experience Management (IXM) is and how it transforms customer engagement for healthcare organizations.
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Read the white paper from Fierce Healthcare and Smart Communications to explore how pharmaceutical companies can enhance forms and data collection processes.
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Read the blog to learn what healthcare payers like you can do to elevate the member experience in line with these key insights from our 2024 Global Benchmark Report.
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Discover how IXM with SmartIQ enhances healthcare by streamlining data processes and improving compliance. Aspire's Will Morgan explains how it boosts efficiency and customer experience.
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Watch the video to see how Priority Health cut development time by 80% and simplified claims with SmartCOMM, achieving a positive ROI and easing IT admin tasks.
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Learn how Smart Communications helps healthcare payers increase member engagement by making it possible to provide streamlined customer communications.
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Read the blog to learn more about how customer communications impact patient outcomes for providers, based on insights from our 2024 Benchmark report.
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Experience a digital adaptive interview demo enhancing customer experience, boosting completion rates, and reducing HRA administration costs efficiently.
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Discover SmartIQ's demo for providers handling patient referrals. See how it transforms beyond forms into a robust data management tool with dashboards and decisioning features.
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Discover SmartIQ's demo tailored for payers to meet CMS Final Rule requirements on prior authorizations for smaller or out-of-network providers.
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See how SmartIQ streamlines Medicare Secondary Payer questionnaires for providers, reducing effort for seniors and improving benefits coordination for hospital administrators.
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Discover how Smart Communications can help you to take annual enrollment communications like the ANOC and EOC from CMS to success.
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