Elevating Healthcare CX Through Smarter Digital Interactions: Challenges and What to Do About Them
Discover the challenges providers and payers are facing and how they can overcome to elevate healthcare CX.
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Healthcare
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How Automated Forms Solve the Preregistration Gap in Healthcare Workflows
Discover how automated forms can help solve preregistration challenges in healthcare workflows.
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Unpacking the Smart Communications Healthcare Benchmark Report
Watch the webinar for insights on how healthcare providers and payers are transforming communications, data usage, and patient and member engagement.
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Optimizing the revenue cycle for measurable ROI: Cybersecurity, staffing and patient experience
Learn more about current challenges and opportunities in RCM in this white paper from Becker’s Hospital Review.
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2025 Healthcare Benchmark Report: Customer Experience and Communications in Healthcare
Learn how patient preferences are shaping healthcare experiences. The 2025 benchmark report reveals what they value in communication, data sharing, and AI use.
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Large Health Insurer Slashes Call Volumes by 80% with SmartCOMM
See how SmartCOMM standardizes healthcare communication, boosts engagement, ensures compliance, and reaches millions daily with a human, jargon-free experience.
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How Health Insurance Document Automation Transforms Policyholder Communications
Discover how SmartCOMM revolutionizes health insurance document automation and enhances policyholder communications through streamlined, compliant, and personalized member interactions.
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The Role of AI in Improving Healthcare Communications
Discover how customer communication management (CCM) solutions like SmartCOMM use AI to generate healthcare communications in plain language.
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Cybersecurity Regulations Drive Healthcare Organizations to Act
Learn more about how new and pending regulations are driving healthcare providers and health insurers to act.
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IDC: Meeting HHS-Mandated Accessibility & Prior Auth Regulations
This IDC Perspective discusses how payers should consider an enterprise approach to achieve mandated accessibility and prior auth regulations.
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Patient Financial Assistance Demo
Watch this demo of SmartIQ in action to see how Smart Communications can help transform your patient financial assistance forms processes.
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Personalization, Compliance, and Automation: The 2025 Trends That Will Define Customer Engagement
Explore 2025 Trends that are shaping customer engagement and how your industry can prepare.
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Enhancing Patient Financial Assistance with IXM Solutions: Benefits, ROI, and Impact
Discover how Interaction Experience Management (IXM) solutions like SmartIQ can enhance the digital experience for patients applying for financial assistance.
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The Role of Form Automation in Secure Data Collection
Learn how form automation improves secure data collection by reducing errors, integrating with systems, and ensuring compliance with data privacy regulations for better business outcomes.
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Checklist: What to Look for When Evaluating Customer Communications Management (CCM) Software
Download this complimentary checklist to discover what to look for when you're evaluating customer communications management software.
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Insurance Claim Appeal Form with SmartIQ
Watch the video to learn more about filing insurance claim appeal forms with SmartIQ.
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Report Ranks Healthcare Customer Experience Platform Vendors
Forrester ranks the healthcare customer experience platform vendors which improve healthcare member engagement and patient engagement.
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McKinsey Offers Advice on Upcoming Changes to CMS Star Ratings
McKinsey & Co. on changes to CMS Star Ratings: How the shift toward health outcomes and member experience will factor into the scores.
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Submitting a Claim with SmartIQ™
Watch this Global Health Insurance Claim Demo video to see how SmartIQ makes it easier for members to submit claims digitally.
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Client Success Stories: Smarter Conversations for Healthcare Organizations
Learn more about how these 4 healthcare organizations enhanced customer experience by utilizing SmartCOMM and SmartIQ to create better conversations.
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