The Top 5 Takeaways from Guidewire Connections 2023
Learn more about the Guidewire Connections event, and its key takeaways, from Eileen Potter, Vice President of Insurance Marketing at Smart Communications.
Read Article
Workers' Compensation
-
-
2023 Insurance Benchmark Report: The State of Insurance Customer Experience and Conversations
Discover the current state of insurance customer experience, including what consumers really think about customer communications at their insurance organizations.
Read Resource
- Get In Touch
-
The Case Manager of Tomorrow
Read more on how insurance case managers can use cloud CCM solutions to create a conversational, connected approach to managing the workers' compensation claims process.
Read Resource
-
3 Ways Insurers Can Prioritize Technology Investments to Improve CX
Neil Greathead, CCO at Smart Communications Having meaningful customer conversations has always been important, especially for insurance companies. But due to COVID-19, more customers are looking...
Read Article
-
Driving Better Outcomes in Workers’ Compensation
Ruth Fisk, VP Insurance Strategy at Smart Communications This post expands on the ways each stakeholder - including the injured worker, employer, medical provider and insurer - in the workers’…
Read Article
-
Reimagining the Workers’ Compensation Process for Today’s Digital World
Ruth Fisk, VP Insurance Strategy at Smart Communications The modern workers’ compensation service model is built around empowerment, person centricity and empathy—and it’s driven by long-overdue...
Read Article
-
Connect with us on LinkedIn!
Follow Us! -
Modernizing the Workers’ Compensation Claims Process
Ruth Fisk, VP Insurance Strategy at Smart Communications Technology advances across industries and all kinds of interactions have elevated the expectations for convenience, immediacy and ease for…
Read Article
-
The Future of Workers’ Compensation
Ruth Fisk, VP Insurance Strategy at Smart Communications This post highlights why a digital-first solution and adopting a conversations-based approach to workers' compensation claims improves…
Read Article
-
INNOVATE North America 2022: Smart Communications Customer Insights
Hear Smart Communications customers from various industries share key insights on their digital transformation efforts and delivering SMARTER conversations.
Watch Video
-
Delivering Digital Conversations
Watch Ruth Fisk, Vice President, Vertical Marketing, Insurance at Smart Communications deliver this keynote on digital conversations at the Future of Insurance Sydney event.
Watch Video
-
Leveraging Technology to Drive the Next Phase of Customer Engagement
In this webinar, Insurance Innovators, Vlocity, and Smart Communications discuss how leveraging technology can help drive the next phase of customer engagement.
Watch Video
-
Digital Insurance for the Modern World
In this webinar, Ruth Fisk, VP of Insurance Marketing at Smart Communications and Mary Ellen Power, VP of Marketing at OneSpan, expand on customer communications trends in insurance.
Watch Video
-
Becoming a Digital-First Insurance Organization
Ruth Fisk, VP of Insurance Marketing at Smart Communications and Tom Benton, VP of Research & Consulting at Aite-Novarica group, share how to become a digital-first insurance organization.
Watch Video
-
Accelerated Trends Driving Digital Disruption in Insurance
Hear Mary Ellen Power, VP at OneSpan, and Ruth Fisk, VP of Insurance Marketing at Smart Communications, discuss what's driving digital disruption in insurance.
Watch Video
-
InsurTech100 List 2022 Interview with Smart Communications CEO James Brown
Listen to James Brown, CEO at Smart Communications, share how Smart Communications is helping insurers engage in smarter customer conversations.
Watch Video
-
INNOVATE North America 2022: The Digital CIO - Transformation of the Insurance Enterprise
Learn from these leaders how their CX and core IT strategies align as well as their thoughts on the role of cloud and the future direction for insurance.
Watch Video
-
INNOVATE North America 2022: The Next Generation of Customer Conversations in Insurance
Learn why customer communication is vital to CX strategy and how to leverage the power of a pure cloud modern conversation platform with The Conversation Cloud™.
Watch Video
-
INNOVATE EMEA 2022: The Next Generation of Customer Conversations in Insurance
Learn why conversations are vital to your customer experience strategy and how The Conversation Cloud™ can deliver SMARTER conversations with your customers.
Watch Video
-
The Digital CIO: Transformation of the Insurance Enterprise
Learn from these leaders at Smart Communications and Guidewire how their CX and core IT strategies align, the role of cloud and the future direction for insurance.
Watch Video
-
Hiscox Insurance Enhances Global Operations with SmartCOMM
Raquel Pinto Coelho, Delivery Manager at Hiscox, shares how the insurance company has enhanced global operations using SmartCOMM to generate and deliver documents.
Watch Video
-
Loading More...
