The Top 5 Takeaways from Guidewire Connections 2023
Learn more about the Guidewire Connections event, and its key takeaways, from Eileen Potter, Vice President of Insurance Marketing at Smart Communications.
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Learn more about the Guidewire Connections event, and its key takeaways, from Eileen Potter, Vice President of Insurance Marketing at Smart Communications.
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Discover the current state of insurance customer experience, including what consumers really think about customer communications at their insurance organizations.
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Read more on how insurance case managers can use cloud CCM solutions to create a conversational, connected approach to managing the workers' compensation claims process.
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Neil Greathead, CCO at Smart Communications Having meaningful customer conversations has always been important, especially for insurance companies. But due to COVID-19, more customers are looking...
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Ruth Fisk, VP Insurance Strategy at Smart Communications This post expands on the ways each stakeholder - including the injured worker, employer, medical provider and insurer - in the workers’…
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Ruth Fisk, VP Insurance Strategy at Smart Communications The modern workers’ compensation service model is built around empowerment, person centricity and empathy—and it’s driven by long-overdue...
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Follow Us!Ruth Fisk, VP Insurance Strategy at Smart Communications Technology advances across industries and all kinds of interactions have elevated the expectations for convenience, immediacy and ease for…
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Ruth Fisk, VP Insurance Strategy at Smart Communications This post highlights why a digital-first solution and adopting a conversations-based approach to workers' compensation claims improves…
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Hear Smart Communications customers from various industries share key insights on their digital transformation efforts and delivering SMARTER conversations.
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Watch Ruth Fisk, Vice President, Vertical Marketing, Insurance at Smart Communications deliver this keynote on digital conversations at the Future of Insurance Sydney event.
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In this webinar, Insurance Innovators, Vlocity, and Smart Communications discuss how leveraging technology can help drive the next phase of customer engagement.
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In this webinar, Ruth Fisk, VP of Insurance Marketing at Smart Communications and Mary Ellen Power, VP of Marketing at OneSpan, expand on customer communications trends in insurance.
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Ruth Fisk, VP of Insurance Marketing at Smart Communications and Tom Benton, VP of Research & Consulting at Aite-Novarica group, share how to become a digital-first insurance organization.
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Hear Mary Ellen Power, VP at OneSpan, and Ruth Fisk, VP of Insurance Marketing at Smart Communications, discuss what's driving digital disruption in insurance.
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Listen to James Brown, CEO at Smart Communications, share how Smart Communications is helping insurers engage in smarter customer conversations.
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Learn from these leaders how their CX and core IT strategies align as well as their thoughts on the role of cloud and the future direction for insurance.
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Learn why customer communication is vital to CX strategy and how to leverage the power of a pure cloud modern conversation platform with The Conversation Cloud™.
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Learn why conversations are vital to your customer experience strategy and how The Conversation Cloud™ can deliver SMARTER conversations with your customers.
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Learn from these leaders at Smart Communications and Guidewire how their CX and core IT strategies align, the role of cloud and the future direction for insurance.
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Raquel Pinto Coelho, Delivery Manager at Hiscox, shares how the insurance company has enhanced global operations using SmartCOMM to generate and deliver documents.
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