Customer Resources

Documents, guides, and experts ready to support SMARTER customer conversations

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Paving the Way for Your Continued Customer Success

Whether you are an expert designer or only just embarking on your digital journey with Smart Communications, giving you access to the information you need when and how you need it is our top priority. Our teams and online technical knowledge centers are just a few clicks – or a phone call – away.

Extensive Online Customer Resources

From articles and discussion boards to training and installation instructions, use the tools below to quickly access extensive information for SmartCOMM, SmartDX, and SmartIQ products. These are frequently updated to provide the most benefit to our customers.

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Customer Community
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Learning Academy
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Knowledge Hub (SmartIQ only)
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Industry Expertise

If you’re interested in gaining perspective on broader technology trends in your industry, we’ve got you covered.

Stay on top of current trends in the world of cloud CCM solutions and digital transformation
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See how companies apply our solutions to reduce customer effort and drive significant business efficiencies
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Trending Resources
Trending industry insights and perspectives to help companies make informed investments in cloud technology.
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"I've always had a great relationship with our Relationship Manager and Customer Support Team as well. Their responsiveness is so quick and the answers they come back with are brilliant.”

– Technical Senior Manager at Fidelity International.

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“The user-friendly interface and easy-to-use features of SmartCOMM have made it simple for our team to learn and work with the platform. We look forward to leveraging SmartCOMM’s continuously evolving capabilities in our future endeavors to maintain our leading position in customer experience.”

– Chief Strategy Officer at a Large Insurance Company
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