Access to help articles, product support, product release updates, security and compliance certifications and documentation, and service announcements. Login here or email [email protected] for access.
Customer Resources
Documents, guides, and experts ready to support SMARTER customer conversations
Request Product UpdatesPaving the Way for Your Continued Customer Success
Whether you are an expert designer or only just embarking on your digital journey with Smart Communications, giving you access to the information you need when and how you need it is our top priority. Our teams and online technical knowledge centers are just a few clicks – or a phone call – away.
Extensive Online Customer Resources
From articles and discussion boards to training and installation instructions, use the tools below to quickly access extensive information for SmartCOMM, SmartDX, and SmartIQ products. These are frequently updated to provide the most benefit to our customers.
Customer Community
Download Center
Log in and view downloadable versions of the software, based on your particular environment. Click here to access or email [email protected] for assistance.
Learning Academy
Expand your technical expertise through a variety of online and in-person learning courses available throughout the year. Log in or email [email protected] with questions or to request access.
Knowledge Hub (SmartIQ only)
The SmartIQ Knowledge Hub is a self-service platform where designers or technology professionals can find installation help, integration resources, sample code, and product features and functions.
Industry Expertise
If you’re interested in gaining perspective on broader technology trends in your industry, we’ve got you covered.
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"I've always had a great relationship with our Relationship Manager and Customer Support Team as well. Their responsiveness is so quick and the answers they come back with are brilliant.”
– Technical Senior Manager at Fidelity International.
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“The user-friendly interface and easy-to-use features of SmartCOMM have made it simple for our team to learn and work with the platform. We look forward to leveraging SmartCOMM’s continuously evolving capabilities in our future endeavors to maintain our leading position in customer experience.”
– Chief Strategy Officer at a Large Insurance Company
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