Customer Resources

Documents, guides, and experts ready to support SMARTER customer conversations

Paving the Way for Your Continued Customer Success

Whether you are an expert designer or only just embarking on your digital journey with Smart Communications, giving you access to the information you need when and how you need it is our top priority. Our teams and online technical knowledge centers are just a few clicks – or a phone call – away.

Extensive Online Customer Resources

From articles and discussion boards to training and installation instructions, use the tools below to quickly access extensive information for SmartCOMM, SmartDX, and SmartIQ products. These are frequently updated to provide the most benefit to our customers.

Customer Community

Access to help articles, product support, product release updates, security and compliance certifications and documentation, and service announcements. Login here or email [email protected] for access.

Download Center

Log in and view downloadable versions of the software, based on your particular environment. Click here to access or email [email protected] for assistance.

Learning Academy

Expand your technical expertise through a variety of online and in-person learning courses available throughout the year. Log in or email [email protected] with questions or to request access.

Knowledge Hub (SmartIQ only)

The SmartIQ Knowledge Hub is a self-service platform where designers or technology professionals can find installation help, integration resources, sample code, and product features and functions.

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