Healthcare | Simplify Small Group Benefit Enrollment
Learn how brokers and benefit administrators can coordinate and accelerate the small group benefit offering and enrollment process.
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Healthcare | Guided Customer Service Channel
This webinar shows how to boost efficiency during data collection and how healthcare organizations can eliminate paper, manual forms.
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Healthcare | Self-Service Claim Questions and Appeals
Improve member experience and cut costs with self-service for claims and appeals. Discover efficient solutions with SmartIQ.
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2023 Benchmark Report: The State of Healthcare Customer Experience
Read the 2023 Benchmark Report for more insights on The State of Healthcare Customer Experience based on research from Smart Communications.
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Provide a Better Customer Onboarding Experience with Enterprise Forms Automation
Discover how enterprises like yours can improve the customer onboarding processes by leveraging leading enterprise forms automation software.
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SmartCOMM for Pega: Elevate Your Communications Strategy to Drive Customer Loyalty
Achieve streamlined document generation, personalized customer engagement, and accelerated business growth through the integration of SmartCOMM from Smart Communications and Pegasystems.
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Compelling Events Driving the Adoption of Enterprise Forms Automation
Find out what regulatory and economic events will force organizations to replace their outdated manual business processes and adopt an enterprise forms automation solution.
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Optimizing the Patient Experience with a No-Code Patient Appointment System
John Zimmerer, VP of Healthcare Marketing at Smart Communications This post explores how to choose the best patient appointment system as well as the available options for a single practice or an…
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Eliminate Healthcare Forms and Boost Member Satisfaction with Cloud Technology
Learn how healthcare providers can eliminate manual, paper-based forms and boost member satisfaction with The Conversation Cloud from Smart Communications.
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How to Create Digital-First Patient Intake Forms
John Zimmerer, VP of Healthcare Marketing at Smart Communications This post highlights how healthcare organizations can strengthen the patient/provider relationship with a digital-first approach…
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Implementing and Measuring Customer & Employee Experiences in Healthcare
Learn how health payers and providers can develop a digital-first, customer-centric communications strategy with cloud CCM solutions that enable two-way conversations.
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The State of Digital Transformation in Healthcare: Digital Excellence Challenges Remain for Providers and Payers
This flipbook explains how healthcare payers can transform their digital footprint and enable two-way, interactive conversations that improve member experience.
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