Checklist: What to Look for When Evaluating Customer Communications Management (CCM) Software
Download this complimentary checklist to discover what to look for when you're evaluating customer communications management software.
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Report Ranks Healthcare Customer Experience Platform Vendors
Forrester ranks the healthcare customer experience platform vendors which improve healthcare member engagement and patient engagement.
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Client Success Stories: Smarter Conversations for Healthcare Organizations
Learn more about how these 4 healthcare organizations enhanced customer experience by utilizing SmartCOMM and SmartIQ to create better conversations.
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What Is Interaction Experience Management (IXM) for Healthcare?
Discover what Interaction Experience Management (IXM) is and how it transforms customer engagement for healthcare organizations.
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2024 Global Benchmark: Pharma Forms and Data Collection Processes Beg for Digital Transformation to Improve Customer Experience, Operational
Read the white paper from Fierce Healthcare and Smart Communications to explore how pharmaceutical companies can enhance forms and data collection processes.
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IXM and Healthcare
Discover how IXM with SmartIQ enhances healthcare by streamlining data processes and improving compliance. Aspire's Will Morgan explains how it boosts efficiency and customer experience.
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The Critical Role of Communication in Patient Outcomes: 2024 Benchmark Research Insights
Read the blog to learn more about how customer communications impact patient outcomes for providers, based on insights from our 2024 Benchmark report.
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Health Risk Assessment Demo
Experience a digital adaptive interview demo enhancing customer experience, boosting completion rates, and reducing HRA administration costs efficiently.
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Home Health Referral Demo Video
Discover SmartIQ's demo for providers handling patient referrals. See how it transforms beyond forms into a robust data management tool with dashboards and decisioning features.
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SmartCOMM for Salesforce | Healthcare
A SMART Integration for Enterprise Document Generation and Customer Communications Delivery.
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Improving Patient Engagement: How the Conversation Cloud™ Leads the Way
Discover how Smart Communications can help you improve patient engagement and streamline patient forms and communications.
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Report Defines Market for Healthcare Customer Experience Platforms
Learn more about the Forrester Report: The Customer Experience Platforms For Healthcare Landscape, Q2 2024 and what it means for health payers and providers.
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How to Improve Patient Communications and Experiences: Applying Lessons from the Past to Achieve Future Success
Read the blog for insights on how healthcare organizations like yours are digitizing patient communications to keep pace with the future of patient experience.
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How to Improve Patient Experience with Forms
Read the blog to discover how health organizations can use digital forms to improve the patient experience and increase operational efficiency.
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How to Better Engage with Customers in the Evolving Digital Landscape
Read the blog, based on our 2024 Trends report, to explore how to adapt to the seismic shifts in consumer and business interactions in customer communications.
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5 Trends Shaping Customer Conversations in 2024
Discover the 5 key trends that are shaping customer conversations in 2024. Read the report for insights on navigating the changing landscape of technology, behaviors, and expectations.
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Healthcare | Simplify Small Group Benefit Enrollment
Learn how brokers and benefit administrators can coordinate and accelerate the small group benefit offering and enrollment process.
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Healthcare | Guided Customer Service Channel
This webinar shows how to boost efficiency during data collection and how healthcare organizations can eliminate paper, manual forms.
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Healthcare | Self-Service Claim Questions and Appeals
Improve member experience and cut costs with self-service for claims and appeals. Discover efficient solutions with SmartIQ.
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2023 Benchmark Report: The State of Healthcare Customer Experience
Read the 2023 Benchmark Report for more insights on The State of Healthcare Customer Experience based on research from Smart Communications.
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