Major American bank slashes complexity, saves $100M
Picture this … you’re one of the largest financial services corporations in the United States.
Every day, you’re rushing to onboard new customers while at the same time sending critical updates to existing ones.
To better compete, you want to improve the customer experience.
But you also need to cut costs. You wonder how you’ll ever reach your customers on new channels, with more personalization, when you’re already dealing with a mess of legacy systems you’ve acquired over the years.
So, you turn to Smart Communications.
We quickly get you up and running on our platform. And, by helping standardize your process and rationalize your templates, we make it possible for you to do more with less.
With fewer complexities to manage, you add $100M to the bottom line while reaching more customers on more channels with more customizations.
You’ve gone from juggling thousands of templates to easily managing just a few hundred. That’s what it looks like to scale the conversation.
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