Enrollment in Medicare Advantage, Medicare Supplement and Part D drug plans continues to surge. How will you ensure that your current commercial and marketplace members will choose one of your Medicar
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Achieve streamlined document generation, personalized customer engagement, and accelerated business growth through the integration of SmartCOMM from Smart Communications and Pegasystems.
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This Quick Reference Guide highlights how your company is likely managing form processes and how you can increase efficiency and effectiveness with SmartIQ.
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See how the Conversation Cloud helps wealth managers conduct SMARTER conversations with clients.
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Watch Suncorp Australia describe how they successfully consolidated templates, simplified communications, reduced touchpoints, and more my switching to SmartCOMM.
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Watch Westpac share how SmartCOMM’s evergreen technology transformed their communication process for efficiency and scalability.
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Discover how healthcare payers can bridge the gap between customer experience and agility to enhance Medicare Advantage plan member engagement with CCM solutions.
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Celent gives banks advice on ways to reduce costs in CCM software while improving digital customer experience.
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See how you can leverage SmartCOMM and SmartIQ to improve the experience across the entire member journey.
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Follow Us!Forrester Senior Analyst Judy Weader and Smart Communications' own John Zimmerer discuss the output of the Forrester CX Index and how payers can digitally transform to enhance the member experience
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Recorded July 2021
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Here are 5 ways forms are ruining your customer experience and hurting your bottom line. Plus, how a modern, digital forms solution can help.
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Combining form processes and communications to create seamless customer experiences.
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Add digital channels, automate common customer interactions and effectively promote two-way conversations.
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How digital-first interactions increase engagement, build a customer-centric organization, and positively influence revenue.
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Benchmark report uncovers the increasing importance of delivering personalized, omnichannel conversations to build customer trust.
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This Total Economic Impact report from Forrester highlights the potential ROI of investing in SmartIQ, forms automation solution from Smart Communications.
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Lindley Gooden co-hosts a webinar with Smart Communications, exploring how to build powerful customer communications processes in financial services at scale.
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Hear Kate Farling, Communications Platform Product Owner at PHEAA, share how SmartCOMM helps the business provide personalized branding to its customers.
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Nick Smith, VP of APAC at Smart Communications, shares how to evolve customer communications from one-way transactions to provide SMARTER conversations.
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