How CCM Software Can Bridge the Generational CX Divide: The Latest Research and Data
Read the blog to discover how using cloud CCM software can help your company meet demographic-led customer experience expectations.
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Customer Experience
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Next-Gen Enterprise Data Collection: The Role of Forms in Interaction Experience Management (IXM)
Discover forms management's pivotal evolution in the latest white paper from Aspire. Download the paper now to learn how you can streamline enterprise data collection and enhance CX.
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Embracing Uncertainty: Key Imperatives for Financial Services Industry Leaders Amid Market Volatility
Learn how customer communications management software helps financial institutions enhance agility, develop a competitive edge, and build customer trust.
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Zurich Insurance UK Easily Integrates SmartCOMM™ with Legacy Platforms via MuleSoft API
Discover how Zurich Insurance UK improved efficiency and productivity by consolidating legacy systems and more using SmartCOMM’s integration with MuleSoft API.
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The Pacific Financial Group Creates Fast and Seamless Digital Experiences for Advisors and Clients
Learn how The Pacific Financial Group integrated SmartIQ™ and improved efficiency, reduced errors, and provided seamless digital experiences for advisors and clients.
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Commonwealth Superannuation Corporation Uses SmartCOMM for Customer Experience Transformation
Learn how Commonwealth Superannuation Corporation (CSC) transformed their customer experience with Smart Communications' SmartCOMM and Salesforce Financial Services Cloud.
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Priority Health Streamlines Communications and Reduces Costs with SmartCOMM
Learn how Priority Health modernized their communications infrastructure with SmartCOMM™, reducing costs and streamlining workflows. Discover their integrations and the resulting efficiency gains.
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How Can Customer Communications Management (CCM) Software Benefit Life Insurers?
Discover the importance of effective customer communications in the life insurance industry and how cloud-based software streamlines processes, enhances engagement, and more.
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2023 Benchmark Report: The State of Healthcare Customer Experience
Read the 2023 Benchmark Report for more insights on The State of Healthcare Customer Experience based on research from Smart Communications.
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Provide a Better Customer Onboarding Experience with Enterprise Forms Automation
Discover how enterprises like yours can improve the customer onboarding processes by leveraging leading enterprise forms automation software.
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ABN AMRO Insurances Transforms Document Automation
Learn how Smart Communications' solution for document automation in insurance helped ABN AMRO Insurances streamline document creation, improve journeys, and more.
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The Conversation Cloud for Wealth Management
Discover how wealth management organizations can deliver SMARTER conversations throughout the entire client experience
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Enhancing Medicare Enrollments: Key Insights from the 2023 Cognizant Health Sciences Conference
Learn more about how healthcare payers can optimize the Medicare Advantage enrollment process, plus, a recap from the 2023 Cognizant Health Sciences Conference.
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Aging in Place: Using Digital Experiences to Retain Membership
Enrollment in Medicare Advantage, Medicare Supplement and Part D drug plans continues to surge. How will you ensure that your current commercial and marketplace members will choose one of your Medicar
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SmartCOMM for Pega: Elevate Your Communications Strategy to Drive Customer Loyalty
Achieve streamlined document generation, personalized customer engagement, and accelerated business growth through the integration of SmartCOMM from Smart Communications and Pegasystems.
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From Chaos to Control - 10 Reasons to Digitalize End-to-End Form Processes
This Quick Reference Guide highlights how your company is likely managing form processes and how you can increase efficiency and effectiveness with SmartIQ.
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Suncorp Simplifies Communications with SmartCOMM
Watch Suncorp Australia describe how they successfully consolidated templates, simplified communications, reduced touchpoints, and more my switching to SmartCOMM.
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Enhancing the Healthcare Customer Experience: The Guide to Medicare Advantage Plan Member Engagement
Discover how healthcare payers can bridge the gap between customer experience and agility to enhance Medicare Advantage plan member engagement with CCM solutions.
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Playing Offense in a Recession: How Banks are Reducing Costs While Shifting to the Next Phase of Digital Customer Engagement
Celent gives banks advice on ways to reduce costs in CCM software while improving digital customer experience.
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Improving the Member Experience and Star Ratings of Medicare Advantage Plans
See how you can leverage SmartCOMM and SmartIQ to improve the experience across the entire member journey.
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