Meet the Smart Communications Leadership Team

As CEO, Leigh sets the strategic direction and vision at Smart Communications, while overseeing its global operations.

Rachel leads the financial and operational functions at Smart Communications, helping to drive the company’s growth strategy and support its strategic and operational initiatives.

As Chief Product and Technology Officer, Heidi Johnson leads product, engineering, SaaS operations, and technology at Smart Communications, guiding the evolution of the Conversation Cloud™ and advancing the company’s platform, AI, and innovation strategy for regulated enterprises.

As the Chief Marketing Officer at Smart Communications, Julie is responsible for creating and accelerating the company’s marketing and brand strategy across the globe.

Chris leads the commercial and revenue functions at Smart Communications, helping to drive the company’s global growth strategy and strengthen its go-to-market execution.

As Chief Customer Officer, Hitesh provides the strategic direction and leadership for Smart Communications Global Professional Services, Customer Success, Support and Training teams, with a focus on enabling customers to maximize their investment and realize value from the Smart Communications suite of solutions.