Meet the Smart Communications Leadership Team

About James

James Brown has more than 25 years of software experience and brings to Smart Communications deep expertise leading high-growth SaaS organizations and ensuring success among enterprise-level customers in highly regulated industries.

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James Brown

Chief Executive Officer

About Leigh

As President, Leigh leads the day-to-day operations of the business while continuing to drive the long-term vision for our company.

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Leigh Segall


About Jon

Jon leads the financial and operational functions at Smart Communications, driving the company’s growth strategy and supporting all of its strategic and operational initiatives.

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Jon Stratford

Chief Financial Officer

About Simon

Simon Tindal has over 25 years Customer Communications Management experience leading product development, engineering, and customer support teams to drive continuous innovation, 17+ years at Smart Communications.

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Simon Tindal

Chief Technology Officer

About Samantha

As the Chief Marketing Officer at Smart Communications, Samantha is responsible for creating and accelerating the company’s marketing strategy and brand recognition across the globe

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Samantha Couzens

Chief Marketing Officer

About Dave

As Chief Revenue Officer, Dave leads our global sales organization to drive continued growth across our full suite of solutions offerings including SmartCOMM™, SmartCOMM™ for Salesforce, and SmartDX™.

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Dave Towers

Chief Revenue Officer

About Hitesh

As Chief Customer Officer, Hitesh provides the strategic direction and leadership for Smart Communications Global Professional Services, Customer Success, Support and Training teams, with a focus on enabling customers to maximize their investment and realize value from the Smart Communications suite of solutions.

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Hitesh Bhindi

Chief Customer Officer


When There’s Too Much to Say and Every Message Matters