Revolutionizing Your Medicare Advantage Strategy
See how Smart Communications helps healthcare payers enhance their Medicare Advantage strategy and increase CMS Star Ratings.
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Omnichannel Communications
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How CCM Software Can Bridge the Generational CX Divide: The Latest Research and Data
Read the blog to discover how using cloud CCM software can help your company meet demographic-led customer experience expectations.
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Zurich Insurance UK Easily Integrates SmartCOMM™ with Legacy Platforms via MuleSoft API
Discover how Zurich Insurance UK improved efficiency and productivity by consolidating legacy systems and more using SmartCOMM’s integration with MuleSoft API.
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Priority Health Streamlines Communications and Reduces Costs with SmartCOMM
Learn how Priority Health modernized their communications infrastructure with SmartCOMM™, reducing costs and streamlining workflows. Discover their integrations and the resulting efficiency gains.
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2023 Insurance Benchmark Report: The State of Insurance Customer Experience and Conversations
Discover the current state of insurance customer experience, including what consumers really think about customer communications at their insurance organizations.
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2023 Benchmark Report: Customer Communications in Financial Services
Read the 2023 Benchmark Report for Financial Services to learn about the current state of customer communications in the financial services industry.
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What You Need to Know About Customer Complaints Management in Financial Services
Learn more about how the right solutions can help your organization develop a better approach to customer complaints management in the financial services industry.
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The Conversation Cloud for Wealth Management
Discover how wealth management organizations can deliver SMARTER conversations throughout the entire client experience
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SmartSTART for SmartCOMM
Professional Services Overview
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PHEAA- Delivering An Omnichannel Experience
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AMP Leverages SmartCOMM for Their Outbound Communications, Showcasing Flexibility, Scalability, and Enhancing Customer Experiences
Hear how this leading superannuation provider shifted to digital communications.
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Suncorp Simplifies Communications with SmartCOMM
Watch Suncorp Australia describe how they successfully consolidated templates, simplified communications, reduced touchpoints, and more my switching to SmartCOMM.
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Aioi Nissay Dowa Insurance Achieves 99.7% Document Success Rate with SmartCOMM
In this customer video, Aioi Nissay Dowa Insurance shares their success story with SmartCOMM's document creation system for omnichannel communications.
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Enhancing the Healthcare Customer Experience: The Guide to Medicare Advantage Plan Member Engagement
Discover how healthcare payers can bridge the gap between customer experience and agility to enhance Medicare Advantage plan member engagement with CCM solutions.
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Playing Offense in a Recession: How Banks are Reducing Costs While Shifting to the Next Phase of Digital Customer Engagement
Celent gives banks advice on ways to reduce costs in CCM software while improving digital customer experience.
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Omnichannel Orchestration: Orchestrate Conversations Across Channels for a Richer Customer Experience
Add digital channels, automate common customer interactions and effectively promote two-way conversations.
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PHEAA Uses SmartCOMM for Customer-centric Business Model
Hear Kate Farling, Communications Platform Product Owner at PHEAA, share how SmartCOMM helps the business provide personalized branding to its customers.
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M&G Prudential Uses SmartCOMM for Digital Transformation
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AXA Assistance Uses SmartCOMM to Deliver an Exceptional Customer Experience
AXA's Head of UK Operations shares how they have empowered agents to communicate with customers in real time with SmartCOMM.
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Leveraging Technology to Drive the Next Phase of Customer Engagement
In this webinar, Insurance Innovators, Vlocity, and Smart Communications discuss how leveraging technology can help drive the next phase of customer engagement.
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