Web Browsers
Any HTML output that is generated by Smart Communications is supported on any modern browser. The Smart Communications user interface is supported on the following browsers:

  • Microsoft® Edge (Chromium Edition)
  • Google Chrome™ (Windows & OS X) latest version
  • Mozilla Firefox® (Windows only) latest version

For the best possible experience of Smart Communications, we recommend that you use the supported browsers listed above. Support for Internet Explorer 11 will cease from June 15, 2022.

Web Browser Zoom
For the best possible experience using the Smart Communications user interface, we recommend that you do not use the zoom feature in your web browser. Reset the zoom level to the default 100% using the keyboard shortcut Ctrl+0 (Windows) or Cmd+0 (OS X). Using anything other than 100% zoom level may result in a degraded editing experience.

Screen Resolution
This product has been optimized for screen resolutions and browser window sizes equal to or greater than 1280×960 pixels. The product will work on screen resolutions and browser window sizes of 1024×768 pixels, but the user experience may be sub-optimal.

Supported Typefaces for Print Streams and PDF
For details about the supported typeface formats, please see the Apache FOP website https://xmlgraphics.apache.org/fop/trunk/fonts.html.

Smart Communications Appliance
The following hypervisors are supported with the Smart Communications Appliance. The Appliance requires a version of the selected hypervisor that supports Red Hat 7:

  • VMware ESX Server
  • Hyper-V
  • Citrix XEN
  • KVM
  • Amazon Web Services
  • Microsoft Azure
  • Docker

.Net Clients
This release supports the following .Net versions:

  • Microsoft .NET 4.8
  • Windows 10/Microsoft Edge
  • Windows 11/Microsoft Edge
  • Microsoft Edge WebView2 Runtime

Salesforce Integrations
SmartCOMM™ for Salesforce is an enterprise-grade customer communication management (CCM) solution designed to work with Enterprise, Unlimited, and Performance editions of Salesforce. It is also compatible with Salesforce Communities and Lightning enabled. Standard and custom objects are supported. SmartCOMM solutions were designed for use on tablets as well as other web-enabled devices that support HTML5. This includes an integration with the Salesforce mobile app for mobile on-demand Document Generation.