Transform citizen experience and reduce costs through digital-first, interactive conversations.

Successful Digital Transformation in Government

Just like in business, government agencies need to provide citizens with fast, easy, digital-first interactions that match the experiences they expect in the consumer world. Smart Communications allows for successful digital transformation in government by enabling you to engage constituents, suppliers, employees and other stakeholders at every touch point with real-time, contextual, two-way conversations. Reimagine core government processes such as licensing, permitting and applications for social services by empowering citizen self-service using any digital channel or device. Automate processes behind the scenes to save money, time and internal effort. Then respond instantly with engaging, personalized and compliant communications – delivered via the channels citizens prefer and automatically synched to your content archive.

Whether you’re a federal, state or regional agency, find out how you can connect data with your core systems of record, or even e-signature platforms to achieve new heights of digital transformation in government and efficiency while delivering an end-to-end digital experience.

What can we help your organization achieve?
• Faster, more personalized citizen service
• Savings in time and money through more efficient processes
• Improvements in data accuracy and compliance with regulatory requirements

Ready to strengthen your community as you succeed? We can help.

"With SmartIQ, we can easily access workflows, approve and make decisions related to our business processes."


Information Management Lead at Sydney Trains

Family of Products

Learn more about our platform and unique ability to enable SMARTER conversations.


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