Video

The Pacific Financial Group Honored with 2025 Celent Model Wealth Manager Award for Streamlining Advisor Workflows

The Pacific Financial Group was recently honored with the 2025 Celent Model Wealth Manager Award for Streamlining Advisor Workflows.

Introducing SmartHUB™

This promotional video showcases the powerful archival and retrieval capabilities of SmartHUB™, the latest solution in Smart Communications' Conversation Cloud™.

Large Health Insurer Slashes Call Volumes by 80% with SmartCOMM

See how SmartCOMM standardizes healthcare communication, boosts engagement, ensures compliance, and reaches millions daily with a human, jargon-free experience.

Hippo Insurance Achieves 61% Efficiency Gains in Claims Correspondence

Hippo boosts efficiency with SmartCOMM, cutting manual letters from 1600 to under 30 and slashing processing time by 61%—enhancing service and streamlining operations.

The Bancorp Slashes Loan Origination Time by 98% with SmartIQ

Watch the video to see how The Bancorp used SmartIQ to streamline loan processes, cut costs, boost client experience, and drive growth.

From On-Prem to Outstanding: AAA SoCal’s 3-Month Cloud Move with SmartCOMM

Discover how AAA SoCal’s Val LaBarba leads a tech overhaul, moving SmartCom to the cloud—boosting speed 20x and transforming adjuster operations in under 4 months.

Intelligent Interactions to Drive Intelligent Content

Watch the webinar with Sally Schulte, Smart Communications and Guruprasad Nagaraj, Capgemini, to learn more about how SmartIQ helps organizations drive intelligent content.

International Women's Day 2025: Women in Tech, Virtual Roundtable

Celebrate International Women's Day with us by tuning into this recorded webinar hosted by Leigh Segall, CEO of Smart Communications.

CCM Migration Made Easy: Tools, Tips, and Tech for Seamless Transitions

Watch this on-demand webinar to learn more about tools, tips, and tech that will help your organization seamlessly migrate CCM providers.

SmartCOMM™ for Salesforce

See how Three UK transformed its transform processes with SmartCOMM™ by speeding up time-to-market and reducing months of work to just days—no coding required.

Inside IXM with Aspire: Insights, Trends, and Predictions for 2025

Learn more about Interaction Experience Management (IXM) and trends to expect in 2025 in this video from Aspire and Smart Communications.

2024 Benchmark Takeaways for Australia & New Zealand with Nick Smith

Hear these key insights from the 2024 Global Benchmark study on what's impacting customer experience in APAC, presented by Nick Smith of Smart Communications.

Insurance Claim Appeal Form with SmartIQ

Watch the video to learn more about filing insurance claim appeal forms with SmartIQ.

Submitting a Claim with SmartIQ™

Watch this Global Health Insurance Claim Demo video to see how SmartIQ makes it easier for members to submit claims digitally.

2024 Benchmark Breakdown: Australia & New Zealand Region Insights

This 2024 Benchmark research video has key insights on consumer preferences in insurance, financial services, and healthcare across Australia and New Zealand.

Deliver Personalized, Interactive Communications with SmartCOMM

Watch the video to learn how SmartCOMM delivers personalized, interactive communications via customer's preferred channels and at tremendous scale.

Global Health Insurance Policy Booklet Demo

Major Healthcare Payer Reduces Processing Times by 50% with SmartIQ

Discover how a healthcare payer transformed operations with SmartIQ, achieving substantial savings and efficiency gains by digitizing processes and streamlining operations.

Health Risk Assessment Demo

Experience a digital adaptive interview demo enhancing customer experience, boosting completion rates, and reducing HRA administration costs efficiently.