Video

CCM Migration Made Easy: Tools, Tips, and Tech for Seamless Transitions

Watch this on-demand webinar to learn more about tools, tips, and tech that will help your organization seamlessly migrate CCM providers.

Three UK Transforms Contracts in Days with SmartCOMM™

See how Three UK transformed its transform processes with SmartCOMM™ by speeding up time-to-market and reducing months of work to just days—no coding required.

Inside IXM with Aspire: Insights, Trends, and Predictions for 2025

Learn more about Interaction Experience Management (IXM) and trends to expect in 2025 in this video from Aspire and Smart Communications.

2024 Benchmark Takeaways for Australia & New Zealand with Nick Smith

Hear these key insights from the 2024 Global Benchmark study on what's impacting customer experience in APAC, presented by Nick Smith of Smart Communications.

Insurance Claim Appeal Form with SmartIQ

Watch the video to learn more about filing insurance claim appeal forms with SmartIQ.

Submitting a Claim with SmartIQ™

Watch this Global Health Insurance Claim Demo video to see how SmartIQ makes it easier for members to submit claims digitally.

2024 Benchmark Breakdown: Australia & New Zealand Region Insights

This 2024 Benchmark research video has key insights on consumer preferences in insurance, financial services, and healthcare across Australia and New Zealand.

Deliver Personalized, Interactive Communications with SmartCOMM

Watch the video to learn how SmartCOMM delivers personalized, interactive communications via customer's preferred channels and at tremendous scale.

Global Health Insurance Policy Booklet Demo

Major Healthcare Payer Reduces Processing Times by 50% with SmartIQ

Discover how a healthcare payer transformed operations with SmartIQ, achieving substantial savings and efficiency gains by digitizing processes and streamlining operations.

Health Risk Assessment Demo

Experience a digital adaptive interview demo enhancing customer experience, boosting completion rates, and reducing HRA administration costs efficiently.

Home Health Referral Demo Video

Discover SmartIQ's demo for providers handling patient referrals. See how it transforms beyond forms into a robust data management tool with dashboards and decisioning features.

Prior Authorization Demo Video

Discover SmartIQ's demo tailored for payers to meet CMS Final Rule requirements on prior authorizations for smaller or out-of-network providers.

COB Demo

See how SmartIQ streamlines Medicare Secondary Payer questionnaires for providers, reducing effort for seniors and improving benefits coordination for hospital administrators.

Health Insurers – How to Make the Business Case for a Better CX

Watch the video to discover how health insurers can make the business case for a better CX, plus what your organization can do to improve forms processes.

Clip 3: Resilience and Communication - How Smart Communications Compares

Clip 4: CCM Deployment Models Comparison

Clip 1: Forrester Business case Levers examples using NIB NZ, United Healthcare and Scan Health Plan

Clip 2: Revenue tied to forms - Linking forms to Business Metrics