5 Benefits of Optimizing the End-to-End Customer Journey
These 5 benefits of optimizing the end-to-end customer journey, enabled by cloud-based CCM and modern forms technologies, are applicable across any industry.
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Digital Transformation and Modernization
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The Top 5 Takeaways from Guidewire Connections 2023
Learn more about the Guidewire Connections event, and its key takeaways, from Eileen Potter, Vice President of Insurance Marketing at Smart Communications.
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Revolutionizing Your Medicare Advantage Strategy
See how Smart Communications helps healthcare payers enhance their Medicare Advantage strategy and increase CMS Star Ratings.
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Insurance | Life Claims Demo
Experience the ease of a Life Insurance claims process with SmartIQ. Whether on desktop or mobile, witness a straightforward, efficient process that ensures a hassle-free experience.
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Mastering CCM Migrations: Real-World Success Stories
Explore real-world success stories of organizations mastering CCM migrations with Smart Communications.
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Outsourcing Communications: Can Non-Core Activity Cause a Meltdown? Yes.
Discover the smart way to master customer communications. Learn why traditional outsourcing can lead to unforeseen pitfalls and how partnering with Smart Communications' solutions reduces risk.
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Healthcare | Medicare Medical Claim: SmartIQ Demo
See how SmartIQ can be used to facilitate the quick completion of a medical claim on both web and mobile.
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Zurich Insurance UK Easily Integrates SmartCOMM™ with Legacy Platforms via MuleSoft API
Discover how Zurich Insurance UK improved efficiency and productivity by consolidating legacy systems and more using SmartCOMM’s integration with MuleSoft API.
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The Pacific Financial Group Creates Fast and Seamless Digital Experiences for Advisors and Clients
Learn how The Pacific Financial Group integrated SmartIQ™ and improved efficiency, reduced errors, and provided seamless digital experiences for advisors and clients.
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Commonwealth Superannuation Corporation Uses SmartCOMM for Customer Experience Transformation
Learn how Commonwealth Superannuation Corporation (CSC) transformed their customer experience with Smart Communications' SmartCOMM and Salesforce Financial Services Cloud.
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How Can Customer Communications Management (CCM) Software Benefit Life Insurers?
Discover the importance of effective customer communications in the life insurance industry and how cloud-based software streamlines processes, enhances engagement, and more.
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2023 Insurance Benchmark Report: The State of Insurance Customer Experience and Conversations
Discover the current state of insurance customer experience, including what consumers really think about customer communications at their insurance organizations.
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Transform Collections and Recovery with SmartCOMM and CGI Credit Studio
SmartCOMM and CGI Credit Studio combine cutting-edge technology with user-friendly interfaces to streamline your entire collections and recovery process.
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How Denmark's Largest Bank Replaced its Post-Trade Processing System for Capital Markets Division
Learn how Danske Bank optimized SmartDX to streamline post-trade processing within the organization.
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Provide a Better Customer Onboarding Experience with Enterprise Forms Automation
Discover how enterprises like yours can improve the customer onboarding processes by leveraging leading enterprise forms automation software.
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What You Need to Know About Customer Complaints Management in Financial Services
Learn more about how the right solutions can help your organization develop a better approach to customer complaints management in the financial services industry.
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The Limitations of OCR: Why it’s Time to Rethink Data Capture
Learn why forward-thinking organizations are adopting intelligent, guided web forms that automate and personalize the customer experience over outdated OCR processes.
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Here’s What We Learned at Duck Creek Formation ‘23
Uncover insights from Duck Creek Formation ‘23 and learn how insurers can create customer centric experiences through trust, clear communication, and human interactions.
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The Conversation Cloud for Wealth Management
Discover how wealth management organizations can deliver SMARTER conversations throughout the entire client experience
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What Are Enterprise Forms and How Are They Different from Most Web Forms?
Read more about what enterprise forms are and how they're different from most web forms, plus what that means for your organization's forms strategy.
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