DIGITAL WEALTH MANAGEMENT

Wealth and Financial Asset Management Solutions

Faster, friendlier, digital-first client engagement, with more efficiency and less risk

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One Platform to Simplify All of Your Client Interactions

Make a great first impression on tech-savvy clients who prefer seamless, personalized and real-time experiences.

Discover how to build greater trust and loyalty with efficient and compliant digital processes for new account opening, client onboarding, reporting, and servicing.

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New Investment Account Opening

Digital disruption has raised expectations. Today’s clients expect to open new accounts in seconds, from anywhere, on any device. Through our collect capability, use intelligent, data-driven digital interviews to personalize the way you capture the data needed to open new accounts. Then produce compliant agreements for e-signing on demand. Fewer errors, more new business, good news for your top line.

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Client Onboarding

Streamline and digitize client onboarding around automated forms processes and data capture. Create suitable investment proposals and other documentation to stay compliant with FINRA and other global regulation requirements. Onboard clients in minutes, not weeks.

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Interactive, Omnichannel Client Reporting and Servicing

Turn the client reporting “moment of truth” into a real moment for your client and relationship manager. From data-rich graphical PDF reports to highly personalized, interactive digital reporting, the Conversation Cloud™ delivers omnichannel conversations your clients want. Increase back office productivity while empowering clients and financial advisors with more robust self-service capabilities.

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Wealth Management Customers Achieve Real Results

The Smart Communications Conversation Cloud has proven to help financial services institutions around the world to achieve ROI in streamlining client onboarding across these key areas. We can help you achieve similar results.

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Front Office

Consulting SmartPARTNERS

Operations

IT Executives

Compliance

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Improved Experience for Clients and Advisors

Enable clients to engage anytime, anywhere

From desktops to mobile devices and in-app messaging, deliver a seamless and highly personalized omnichannel experience.

Speed up turnaround time
Create compliant agreements on demand
Integrate with e-signatures
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Improved Efficiency and Productivity

Automate manual work processes

Support straight-through processing for identity verification and other tasks.

Speed up turnaround time
Empower advisors to get more done
Analyze and optimize
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Gain Flexibility and Scalability with Lower IT Costs

Improve agility with a low-code, easy-to-use platform

Empower business users to manage and update content and rules without IT involvement.

Extend your IT investments
Modern, cloud-native architecture
Simplify and reduce redundant systems
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Reduce Regulatory Risks

Ensure every communication follows policy

Put controls in place over content and templates with flexible business rules to adapt to different geographies.

Capture the right regulatory data
Maintain a comprehensive audit trail
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“50% of affluent and high net worth clients think their primary wealth manager should improve their digital capabilities.”

-- McKinsey

CUSTOMER SPOTLIGHT:

Smart Communications supports Service Excellence strategy at St. James’s Place

A global 2000 financial institution, St. James’s Place in the U.K. offers investment, retirement advice and wealth management services. The company relies on the Conversation Cloud™ to simplify onboarding with integration to both Salesforce and DocuSign. By replacing paper and PDF forms, the company has accelerated turnaround time, reduced errors and made life easier for its advisor partners. With our Communicate capability, business users now manage document templates while advisors can rest easier knowing that their proposals are compliant with suitability regulations.

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CLIENT SUCCESS STORIES

SMARTER Conversations in Wealth Management

Read 8 real-world examples illustrating how wealth management companies are working with Smart Communications to grow revenue and build loyalty, while reducing costs and compliance risks.

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Re-Imagine Digital Wealth and Asset Management

Explore how the platform speeds up and simplifies all of your client conversations across the banking enterprise. See the power of our integrated capabilities working in harmony across multiple use case applications.

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Re-Imagine Digital Wealth and Asset Management

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Collect
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Communicate
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Collaborate
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Coordinate
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Integration
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collect wealth management capability
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Collect
Transform your paper and PDF forms into guided, data-driven interviews, accessible across any digital or mobile device. Capture the data you need to conduct KYC/AML identity checks and risk assessments with ease – without rekeying – reducing errors. Then use incoming data to generate communications on demand.

Re-Imagine Digital Wealth and Asset Management

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Collect
collect wealth management capability
Transform your paper and PDF forms into guided, data-driven interviews, accessible across any digital or mobile device. Capture the data you need to conduct KYC/AML identity checks and risk assessments with ease – without rekeying – reducing errors. Then use incoming data to generate communications on demand.
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Communicate
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Collaborate
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Coordinate
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Integration
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Intelligence

Go deeper: Discover how these integrated capabilities work together in the Conversation Cloud platform.

Partners to Maximize Your Technology Investments

The Conversation Cloud partners and integrates with many of today’s leading core systems, working together to help financial services institutions deliver best-in-class client experiences. This means you can extend and get more value from the technology investments you’ve already made. It’s purpose-built for tomorrow’s composable banking IT stack.

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RESOURCES

More Resources for Wealth and Asset Management Firms

Learn more about how you can modernize your business, shifting to digital-first, two-way conversations with clients, financial advisors and other intermediaries.

INDUSTRY NEWS
Smart Communications Recognized in WealthTech100
Read More >
EBOOK
The New Age of Client Onboarding in Wealth Management
Read More >
BLOG
How to Deliver “High-Touch” Digital Experiences in Wealth Management
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WEBINAR
How Gen X,Y, and Z are Disrupting Wealth Management
Read More >
BLOG
Financial Client Reporting Goes Digital: 5 Key Trends to Watch
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CASE STUDY
Dixon Advisory Automates Fact-Finding Processes
Read More >
BLOG
How Financial Institutions Can Remove Friction from Data Collection for KYC and AML Compliance
Read More >
BLOG
What is ESG and Why It May Be the Next Big Thing in Financial Client Reporting
Read More >
WEBINAR
SmartIQ Demo: New Account Opening & Onboarding for Wealth Management
LEARN MORE >
VIDEO
Digital Client Reporting from Smart Communications
Watch Now >
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Simplify Client Engagement Across Your Financial Services Institution

Are you ready to scale the conversation with your clients and relationship managers?