P&C

AMP Leverages SmartCOMM for Their Outbound Communications, Showcasing Flexibility, Scalability, and Enhancing Customer Experiences

Suncorp Simplifies Communications with SmartCOMM

Watch Suncorp Australia describe how they successfully consolidated templates, simplified communications, reduced touchpoints, and more my switching to SmartCOMM.

Aioi Nissay Dowa Insurance Achieves 99.7% Document Success Rate with SmartCOMM

In this customer video, Aioi Nissay Dowa Insurance shares their success story with SmartCOMM's document creation system for omnichannel communications.

Wawanesa Uses SmartCOMM to Deliver Value at Scale

Director of Application Delivery at Wawanesa, Cam Muckosky, shares how SmartCOMM helps the company embrace a cloud-first strategy and provide value at scale.

Forrest T. Jones Uses SmartCOMM & SmartIQ to Improve the Customer Experience

Forrest T. Jones shares how the insurance company uses SmartCOMM and SmartIQ to collect information and deliver frictionless digital experiences across preferred channels.

Becoming a Digital First Claims Organization

This video from the Formation 2022 event shows how insurers can implement digital engagement strategies to meet customer expectations and decrease cycle time.

Leveraging Technology to Drive the Next Phase of Customer Engagement

In this webinar, Insurance Innovators, Vlocity, and Smart Communications discuss how leveraging technology can help drive the next phase of customer engagement.

Digital Orchestration in Insurance

Explore how insurers are orchestrating omnichannel communications in claims to transform the customer journey, improve CX for digital success and boost agility.

Digital Insurance for the Modern World

In this webinar, Ruth Fisk, VP of Insurance Marketing at Smart Communications and Mary Ellen Power, VP of Marketing at OneSpan, expand on customer communications trends in insurance.

Becoming a Digital-First Insurance Organization

Ruth Fisk, VP of Insurance Marketing at Smart Communications and Tom Benton, VP of Research & Consulting at Aite-Novarica group, share how to become a digital-first insurance organization.

Accelerated Trends Driving Digital Disruption in Insurance

Hear Mary Ellen Power, VP at OneSpan, and Ruth Fisk, VP of Insurance Marketing at Smart Communications, discuss what's driving digital disruption in insurance.

Farmers Insurance Reduces Templates By 50% With SmartCOMM

Learn how Farmer's Insurance reduced templates by 50%, maintained consistent brand messaging and improved speed of change with SmartCOMM.

Hagerty Insurance Eliminates Reliance on IT with SmartCOMM

Nick Cassel, VP or Product Development at Hagerty, shares how SmartCOMM helps the company personalize communications and drive engagement through preferred channels.

Guidewire Innovation Awards 2022: Mountain West and Smart Communications

Tim Hays, VP & CIO at Mountain West Farm Bureau Insurance, shares how Guidewire InsuranceSuite helped the company modernize its forms processes at the insurance organization.

InsurTech100 List 2022 Interview with Smart Communications CEO James Brown

Listen to James Brown, CEO at Smart Communications, share how Smart Communications is helping insurers engage in smarter customer conversations.

INNOVATE North America 2022: The Digital CIO - Transformation of the Insurance Enterprise

Learn from these leaders how their CX and core IT strategies align as well as their thoughts on the role of cloud and the future direction for insurance.

INNOVATE North America 2022: The Next Generation of Customer Conversations in Insurance

Learn why customer communication is vital to CX strategy and how to leverage the power of a pure cloud modern conversation platform with The Conversation Cloud™.