Find out what regulatory and economic events will force organizations to replace their outdated manual business processes and adopt an enterprise forms automation solution.
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Discover how healthcare payers can bridge the gap between customer experience and agility to enhance Medicare Advantage plan member engagement with CCM solutions.
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Learn more about the top questions to ask a new vendor before switching from a legacy provider to a SaaS CCM software solution.
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Learn how to spot "pay to play" vendor comparison reports in the software industry and ensure that you're getting credible information from unbiased sources.
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Learn more about FCA compliance and how banks and financial institutions can use cloud CCM to account for the consumer duty changes in the UK.
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Sally Schulte, Product Marketing Director at Smart Communications This article explains how enterprises can work smarter, not harder, by enhancing their CCM efforts with forms automation…
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Chris Murphy, Vice President of Product Marketing, Smart Communications This blog outlines how enterprises can safeguard their reputation by investing in processes and technologies that help them…
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Chris Murphy, Vice President of Product Marketing, Smart Communications This blog outlines the various ways organizations will save time, money and enhance operational efficiencies, by investing…
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John Zimmerer, Vice President of Healthcare Marketing, Smart Communications This article outlines 3 ways health payers can leverage a sophisticated digital forms solution to increase Star Ratings...
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Follow Us!Ruth Fisk, VP of Insurance Strategy at Smart Communications Learn about the highlights from the Guidewire Connections 2022 event in Las Vegas, plus big takeaways regarding cloud adoption in…
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Karen Oakland, VP of Financial Services Marketing at Smart Communications This post explores how embedded lending is changing the rules of traditional lending and how banks can leverage it to meet…
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Ruth Fisk, VP of Insurance Strategy at Smart Communications This post identifies three ways insurance companies can leverage cloud solutions to close the gaps between customer expectations and the…
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John Zimmerer, VP of Healthcare Marketing at Smart Communications In Provide the Ultimate Healthcare Customer Experience, learn key CX trends in healthcare, how payers can increase member…
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Jo Sweet, Global HR Director at Smart Communications This post highlights how Smart Communications fosters and encourages a flexible culture that allows employees to remain healthy and happy. The…
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John Zimmerer, VP of Healthcare Marketing at Smart Communications This post highlights how healthcare organizations can strengthen the patient/provider relationship with a digital-first approach…
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Karen Oakland, VP of Financial Services Marketing at Smart Communications This post highlights how digital lending technology can help banks transform customer experience regardless of market…
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Karen Oakland, VP of Financial Services Marketing at Smart Communications This post highlights the benefits of digital loan origination, such as faster, easier and more scalable processes. The…
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John Zimmerer, VP of Healthcare Marketing at Smart Communications This post explores how to choose the best patient appointment system as well as the available options for a single practice or an…
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Chris Murphy, VP Product Marketing, Smart Communications This post explores how enterprises within highly regulated industries can benefit most from using pure-cloud customer communications…
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Chris Murphy, VP Product Marketing, Smart Communications This post provides an overview of the 2022 Aspire CCM-CXM Leaderboard, as well as details how to access and use the interactive tool....
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