The Smart Communications Conversation Cloud is the only cloud platform delivering personalized, omnichannel conversations across the entire customer experience.
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Explore how enterprises can leverage a cloud-based, CCM platform to optimize the end-to-end customer experience.
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We work with best-in-class technology and consulting companies to offer integrated solutions that complement our family of products.
Explore hundreds of 2025 CX data points across insurance, financial services and healthcare industries.
Learn how you can modernize customer engagement and why Smart Communications was included in The Customer Experience Platforms for Healthcare Landscape, Q4 2025.
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Learn how SmartIQ makes it easy to meet the Section 1557 mandate to provide members with forms that support multiple languages.
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Discover how the Conversation Cloud modernizes health insurance document automation and enhances policyholder communications, and how to build the business case for high-ROI innovation.
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Discover the challenges providers and payers are facing and how they can overcome to elevate healthcare CX.
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Watch the webinar for insights on how healthcare providers and payers are transforming communications, data usage, and patient and member engagement.
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Experts Jeff Rivkin & John Zimmer share strategies for accessible, compliant healthcare communications and tools to meet global regulations.
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Learn how patient preferences are shaping healthcare experiences. The 2025 benchmark report reveals what they value in communication, data sharing, and AI use.
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See how SmartCOMM standardizes healthcare communication, boosts engagement, ensures compliance, and reaches millions daily with a human, jargon-free experience.
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Discover how SmartCOMM revolutionizes health insurance document automation and enhances policyholder communications through streamlined, compliant, and personalized member interactions.
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Follow Us!Discover how customer communication management (CCM) solutions like SmartCOMM use AI to generate healthcare communications in plain language.
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Learn more about how new and pending regulations are driving healthcare providers and health insurers to act.
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This IDC Perspective discusses how payers should consider an enterprise approach to achieve mandated accessibility and prior auth regulations.
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Explore 2025 Trends that are shaping customer engagement and how your industry can prepare.
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Learn how form automation improves secure data collection by reducing errors, integrating with systems, and ensuring compliance with data privacy regulations for better business outcomes.
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Download this complimentary checklist to discover what to look for when you're evaluating customer communications management software.
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Forrester ranks the healthcare customer experience platform vendors which improve healthcare member engagement and patient engagement.
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McKinsey & Co. on changes to CMS Star Ratings: How the shift toward health outcomes and member experience will factor into the scores.
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Watch this Global Health Insurance Claim Demo video to see how SmartIQ makes it easier for members to submit claims digitally.
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Learn more about how these 4 healthcare organizations enhanced customer experience by utilizing SmartCOMM and SmartIQ to create better conversations.
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Discover what Interaction Experience Management (IXM) is and how it transforms customer engagement for healthcare organizations.
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