Meeting Section 1557 Language Access Requirements with SmartIQ: A Smarter Way to Translate Vital Forms
Learn how SmartIQ makes it easy to meet the Section 1557 mandate to provide members with forms that support multiple languages.
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Budgeting for Innovation in Healthcare Customer Engagement: Unlocking ROI with the Conversation Cloud
Discover how the Conversation Cloud modernizes health insurance document automation and enhances policyholder communications, and how to build the business case for high-ROI innovation.
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Elevating Healthcare CX Through Smarter Digital Interactions: Challenges and What to Do About Them
Discover the challenges providers and payers are facing and how they can overcome to elevate healthcare CX.
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Unpacking the Smart Communications Healthcare Benchmark Report
Watch the webinar for insights on how healthcare providers and payers are transforming communications, data usage, and patient and member engagement.
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Ensuring Accessible and Compliant Healthcare Communications
Experts Jeff Rivkin & John Zimmer share strategies for accessible, compliant healthcare communications and tools to meet global regulations.
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2025 Healthcare Benchmark Report: Customer Experience and Communications in Healthcare
Learn how patient preferences are shaping healthcare experiences. The 2025 benchmark report reveals what they value in communication, data sharing, and AI use.
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Large Health Insurer Slashes Call Volumes by 80% with SmartCOMM
See how SmartCOMM standardizes healthcare communication, boosts engagement, ensures compliance, and reaches millions daily with a human, jargon-free experience.
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How Health Insurance Document Automation Transforms Policyholder Communications
Discover how SmartCOMM revolutionizes health insurance document automation and enhances policyholder communications through streamlined, compliant, and personalized member interactions.
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The Role of AI in Improving Healthcare Communications
Discover how customer communication management (CCM) solutions like SmartCOMM use AI to generate healthcare communications in plain language.
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Cybersecurity Regulations Drive Healthcare Organizations to Act
Learn more about how new and pending regulations are driving healthcare providers and health insurers to act.
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IDC: Meeting HHS-Mandated Accessibility & Prior Auth Regulations
This IDC Perspective discusses how payers should consider an enterprise approach to achieve mandated accessibility and prior auth regulations.
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Personalization, Compliance, and Automation: The 2025 Trends That Will Define Customer Engagement
Explore 2025 Trends that are shaping customer engagement and how your industry can prepare.
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The Role of Form Automation in Secure Data Collection
Learn how form automation improves secure data collection by reducing errors, integrating with systems, and ensuring compliance with data privacy regulations for better business outcomes.
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Checklist: What to Look for When Evaluating Customer Communications Management (CCM) Software
Download this complimentary checklist to discover what to look for when you're evaluating customer communications management software.
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Report Ranks Healthcare Customer Experience Platform Vendors
Forrester ranks the healthcare customer experience platform vendors which improve healthcare member engagement and patient engagement.
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McKinsey Offers Advice on Upcoming Changes to CMS Star Ratings
McKinsey & Co. on changes to CMS Star Ratings: How the shift toward health outcomes and member experience will factor into the scores.
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Submitting a Claim with SmartIQ™
Watch this Global Health Insurance Claim Demo video to see how SmartIQ makes it easier for members to submit claims digitally.
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Client Success Stories: Smarter Conversations for Healthcare Organizations
Learn more about how these 4 healthcare organizations enhanced customer experience by utilizing SmartCOMM and SmartIQ to create better conversations.
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What Is Interaction Experience Management (IXM) for Healthcare?
Discover what Interaction Experience Management (IXM) is and how it transforms customer engagement for healthcare organizations.
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Global Health Insurance Policy Booklet Demo
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