The Role of AI in Improving Healthcare Communications
Discover how customer communication management (CCM) solutions like SmartCOMM use AI to generate healthcare communications in plain language.
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Discover how customer communication management (CCM) solutions like SmartCOMM use AI to generate healthcare communications in plain language.
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Learn more about how new and pending regulations are driving healthcare providers and health insurers to act.
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This IDC Perspective discusses how payers should consider an enterprise approach to achieve mandated accessibility and prior auth regulations.
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Explore 2025 Trends that are shaping customer engagement and how your industry can prepare.
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Download this complimentary checklist to discover what to look for when you're evaluating customer communications management software.
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Forrester ranks the healthcare customer experience platform vendors which improve healthcare member engagement and patient engagement.
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McKinsey & Co. on changes to CMS Star Ratings: How the shift toward health outcomes and member experience will factor into the scores.
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Watch this Global Health Insurance Claim Demo video to see how SmartIQ makes it easier for members to submit claims digitally.
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Learn more about how these 4 healthcare organizations enhanced customer experience by utilizing SmartCOMM and SmartIQ to create better conversations.
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Follow Us!Discover what Interaction Experience Management (IXM) is and how it transforms customer engagement for healthcare organizations.
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Read the white paper from Fierce Healthcare and Smart Communications to explore how pharmaceutical companies can enhance forms and data collection processes.
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Read the blog to learn what healthcare payers like you can do to elevate the member experience in line with these key insights from our 2024 Global Benchmark Report.
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Discover how IXM with SmartIQ enhances healthcare by streamlining data processes and improving compliance. Aspire's Will Morgan explains how it boosts efficiency and customer experience.
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Watch the video to see how Priority Health cut development time by 80% and simplified claims with SmartCOMM, achieving a positive ROI and easing IT admin tasks.
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Learn how Smart Communications helps healthcare payers increase member engagement by making it possible to provide streamlined customer communications.
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Read the blog to learn more about how customer communications impact patient outcomes for providers, based on insights from our 2024 Benchmark report.
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Experience a digital adaptive interview demo enhancing customer experience, boosting completion rates, and reducing HRA administration costs efficiently.
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Discover SmartIQ's demo tailored for payers to meet CMS Final Rule requirements on prior authorizations for smaller or out-of-network providers.
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See how SmartIQ streamlines questionnaires for providers, reducing effort for seniors and improving benefits coordination for hospital administrators.
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