Learn how to leverage SmartCOMM to manage the creation and CMS approvals of materials like Annual Notice of Change, Evidence of Coverage, and Summary of Benefits.
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Read the blog, based on our 2024 Trends report, to explore how to adapt to the seismic shifts in consumer and business interactions in customer communications.
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Watch this webinar for a deep dive into how health insurers can make a business case for investments in customer-centric technology.
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Read the blog to learn what the CMS prior authorization rule means for healthcare payers like you and how Smart Communications can help you prepare.
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Discover the 5 key trends that are shaping customer conversations in 2024. Read the report for insights on navigating the changing landscape of technology, behaviors, and expectations.
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Read the blog to learn more about how healthcare payers like you have revolutionized their Medicare member engagement process.
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See how Smart Communications helps healthcare payers enhance their Medicare Advantage strategy and increase CMS Star Ratings.
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Learn best practices to streamline the Medicare enrollment process, featuring John Zimmerer of Smart Communications and Josh Voluck of Cognizant Healthcare.
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Follow Us!Learn how brokers and benefit administrators can coordinate and accelerate the small group benefit offering and enrollment process.
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This webinar shows how to boost efficiency during data collection and how healthcare organizations can eliminate paper, manual forms.
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Improve member experience and cut costs with self-service for claims and appeals. Discover efficient solutions with SmartIQ.
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See how SmartIQ can be used to facilitate the quick completion of a medical claim on both web and mobile.
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Learn how Priority Health modernized their communications infrastructure with SmartCOMM™, reducing costs and streamlining workflows. Discover their integrations and the resulting efficiency gains.
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Discover the current state of insurance customer experience, including what consumers really think about customer communications at their insurance organizations.
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Read the 2023 Benchmark Report for more insights on The State of Healthcare Customer Experience based on research from Smart Communications.
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Discover how enterprises like yours can improve the customer onboarding processes by leveraging leading enterprise forms automation software.
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Learn more about how healthcare payers can optimize the Medicare Advantage enrollment process, plus, a recap from the 2023 Cognizant Health Sciences Conference.
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Enrollment in Medicare Advantage, Medicare Supplement and Part D drug plans continues to surge. How will you ensure that your current commercial and marketplace members will choose one of your Medicar
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Find out what regulatory and economic events will force organizations to replace their outdated manual business processes and adopt an enterprise forms automation solution.
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