The Smart Communications Conversation Cloud is the only cloud platform delivering personalized, omnichannel conversations across the entire customer experience.
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Explore how enterprises can leverage a cloud-based, CCM platform to optimize the end-to-end customer experience.
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We work with best-in-class technology and consulting companies to offer integrated solutions that complement our family of products.
Explore 200+ CX statistics across Healthcare, Insurance, and Financial Services Industries.
Learn how patient preferences are shaping healthcare experiences. The 2025 benchmark report reveals what they value in communication, data sharing, and AI use.
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See how SmartCOMM standardizes healthcare communication, boosts engagement, ensures compliance, and reaches millions daily with a human, jargon-free experience.
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Discover how SmartCOMM revolutionizes health insurance document automation and enhances policyholder communications through streamlined, compliant, and personalized member interactions.
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Discover how customer communication management (CCM) solutions like SmartCOMM use AI to generate healthcare communications in plain language.
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Learn more about how new and pending regulations are driving healthcare providers and health insurers to act.
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This IDC Perspective discusses how payers should consider an enterprise approach to achieve mandated accessibility and prior auth regulations.
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Explore 2025 Trends that are shaping customer engagement and how your industry can prepare.
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Download this complimentary checklist to discover what to look for when you're evaluating customer communications management software.
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Forrester ranks the healthcare customer experience platform vendors which improve healthcare member engagement and patient engagement.
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Follow Us!McKinsey & Co. on changes to CMS Star Ratings: How the shift toward health outcomes and member experience will factor into the scores.
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Watch this Global Health Insurance Claim Demo video to see how SmartIQ makes it easier for members to submit claims digitally.
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Learn more about how these 4 healthcare organizations enhanced customer experience by utilizing SmartCOMM and SmartIQ to create better conversations.
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Discover what Interaction Experience Management (IXM) is and how it transforms customer engagement for healthcare organizations.
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Read the white paper from Fierce Healthcare and Smart Communications to explore how pharmaceutical companies can enhance forms and data collection processes.
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Read the blog to learn what healthcare payers like you can do to elevate the member experience in line with these key insights from our 2024 Global Benchmark Report.
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Discover how IXM with SmartIQ enhances healthcare by streamlining data processes and improving compliance. Aspire's Will Morgan explains how it boosts efficiency and customer experience.
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Watch the video to see how Priority Health cut development time by 80% and simplified claims with SmartCOMM, achieving a positive ROI and easing IT admin tasks.
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Learn how Smart Communications helps healthcare payers increase member engagement by making it possible to provide streamlined customer communications.
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Read the blog to learn more about how customer communications impact patient outcomes for providers, based on insights from our 2024 Benchmark report.
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