Find out why leading enterprises around the world are choosing SmartCOMM.
Check it OutThe Leader in Customer Communications Management (CCM)
SmartCOMM from Smart Communications is trusted by the world’s leading and most highly regulated enterprises, delivering excellence in managing their business-critical customer communications.
Proven and Dependable Cloud Technology
No matter where you are on your cloud journey, SmartCOMM seamlessly adapts to your requirements. With both hybrid and pure-cloud options, SmartCOMM stands as a proven, mature and scalable enterprise SaaS solution. We ensure always-on access and scalability, accelerated integrations with cloud-native services, and consistent innovation. With hundreds of enterprise customers in production and billions of communications produced against some of the most stringent SLAs, you can confidently entrust your organization to SmartCOMM.
Elevate Your Key Success Metrics
Whether your organization is focused on increasing CSAT, lowering customer effort score, reducing overall IT cost of ownership, improving operational efficiency, meeting sustainability goals, or empowering business users, SmartCOMM has a proven record to ensure your success.
Explore Case StudiesWhat Makes SmartCOMM Unique?
Modern-day customer communications management can be an overwhelming challenge for many organizations. With the integration of new channels, the need for global coverage, ever-changing regulations, auditability requirements, and shifting customer channel preferences, today's organizations face immense pressure. Here are just a few of the key differentiators that set SmartCOMM ahead of the competition.
Built for the Business User
Regression Testing Functionality
Omnichannel Communications Support
Cloud-Native Technology
Automated Migration Technology
Content
Intelligence
Automatic Upgrades
Complex Communications Management
A Recognized Leader
Find out why analysts and customers alike consistently rank SmartCOMM as a leader in the industry.
Analysts Accolades
Global Impact: SmartCOMM is Transforming Businesses Worldwide
Our teams are committed to supporting the success of our customers worldwide —and helping them achieve their objectives through innovation and collaboration. Take a look at a few of the ways we do that today.
Suncorp Australia shares how they successfully consolidated templates, simplified communications, and can now respond quickly to regulatory changes with SmartCOMM.
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Discover how Zurich Insurance modernized their customer communications strategy and laid the foundation for future projects with SmartCOMM™️ and Salesforce.
Read Case Study
Watch Simplyhealth's Head of Development share how Smart Communications has helped their company enable a seamless template process resulting in significant efficiency gains.
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“Our goal is to take technology off the table as a limiting factor for future plans.”
– Tim Hays, Vice President of Information Technology, Mountain West Farm Bureau Insurance
Take the First Step Towards Transforming Your Customer Communications Management Processes
Talk to us about where you want to start—and where you want to go—and let us show you that SmartCOMM is the right solution for your needs.