The Ultimate Guide to Digital Forms Software
Get everything you need to know about digital forms software, how it will benefit your business, and what to look for in this handy guide.
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Enhancing the Healthcare Customer Experience: The Guide to Medicare Advantage Plan Member Engagement
Discover how healthcare payers can bridge the gap between customer experience and agility to enhance Medicare Advantage plan member engagement with CCM solutions.
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Mountain West Transforms Customer Conversations
Read how Mountain West Farm Bureau Insurance, a multi-line insurance company, transformed its customer conversations with SmartCOMM for Guidewire InsuranceSuite.
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SmartIQ: Revolutionary Form Automation Technology
This SmartIQ solution brief highlights how pure cloud forms automation software can reduce costs and enhance efficiencies for form processes in any industry.
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SmartIQ and OneSpan Sign
See how integrations between Smart Communications, SmartIQ and OneSpan Sign increase efficiency and productivity with intelligent forms and e-signatures.
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Aioi Nissay Dowa Insurance NZ Implements Best-in-Class Solutions from Smart Communications and Guidewire
Read about how the partnership between Smart Communications and Guidewire helped Aioi Nissay Dowa Insurance NZ prepare for future growth and increased agility.
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Atlas Insurance PCC Digitally Transforms with SmartCOMM and Salesforce
Learn how Atlas Insurance PCC's digital transformation with Salesforce and SmartCOMM helped them future-proof their business, simplify processes, and enhance customer experience.
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Zurich Ireland Modernizes Customer Communications with SmartCOMM and Salesforce
Discover how Zurich Insurance modernized their customer communications strategy and laid foundation for future projects with SmartCOMM™️ and Salesforce.
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The Total Economic Impact™ of Smart Communications™ SmartIQ™
This Total Economic Impact report from Forrester highlights the potential ROI of investing in SmartIQ, forms automation solution from Smart Communications.
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CX Excellence for the Vulnerable: Better Financial Services Experiences for All
The infographic highlights how AI and other digital technologies can help firms improve support for clients undergoing financial hardship.
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From Onboarding to Lifelong Relationships
This whitepaper identifies opportunities for carriers to improve member engagement throughout a typical American consumer’s journey with their health insurer.
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For Commercial Insurers: 5 Ways Forms Are Preventing Your Digital Transformation
Learn how SmartIQ helps commercial insurers digitize forms processes, supporting digital agility from underwriting to claims and services.
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5 Ways Forms are Ruining Your Customer Experience and Hurting Your Bottom Line
Here are 5 ways forms are ruining your customer experience and hurting your bottom line. Plus, how a modern, digital forms solution can help.
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Enterprises That Benefit Most From Customer Communications Management Software
Chris Murphy, VP Product Marketing, Smart Communications This post explores how enterprises within highly regulated industries can benefit most from using pure-cloud customer communications…
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How to Access and Use the 2022 Aspire CCM-CXM Leaderboard
Chris Murphy, VP Product Marketing, Smart Communications This post provides an overview of the 2022 Aspire CCM-CXM Leaderboard, as well as details how to access and use the interactive tool....
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4 Ways Forms Automation Can Enhance the Healthcare Member Experience
John Zimmerer, VP of Healthcare Marketing at Smart Communications The healthcare industry continues to remain flexible in order to meet many of the changes we've all experienced over the last few…
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Investing in Empathy: 4 Ways Financial Services Firms Are Improving Customer Experience
Marc DeCastro, Research Director, Consumer Banking, IDC, Guest Blogger This post from guest blogger Marc DeCastro, Research Director, Consumer Banking at IDC, explores the emerging trend of...
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These Women Are Driving Innovation at Smart Communications
Jo Sweet, Chief Human Resources Officer at Smart Communications At Smart Communications, we believe that building and nurturing a rewarding employee experience positively impacts our business…
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Omnichannel vs. Multichannel Experiences: Who is at the Center of Your Universe?
Chris Murphy, VP Product Marketing at Smart Communications Because every customer interaction is an opportunity to shape their overall experience, there is more pressure on enterprises than ever…
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For Life Insurers, A Scalable Approach to New Business
Ruth Fisk, VP Insurance Marketing at Smart Communications This post features an infographic that provides life insurers with one view of all of the unique interactions that span across the entire…
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