Next-Gen Revenue Cycle: Automated, Secure, Patient-Centric

Revenue cycle management (RCM) has become increasingly complex in today’s healthcare landscape. Staffing shortages, rising cybersecurity risks, and ever-higher patient experience expectations are forcing provider organizations to rethink how they manage financial and clinical workflows.

Watch the on-demand recording as industry experts share how adopting a security-certified Interaction Experience Management (IXM) platform can help providers automate manual processes, safeguard sensitive data, and deliver modern, frictionless experiences that retain patients and staff. Discover what it takes to achieve real, measurable ROI while staying prepared for emerging regulatory changes.

Moderator: Ashley Myers, Client Services, Healthcare Financial Management Association (HFMA)

Speakers: John Zimmerer, Vice President of Healthcare, Smart Communications Adam Cherrington, Vice President Digital Health and Patient Voice, KLAS Research