The Smart Communications Conversation Cloud is the only cloud platform delivering personalized, omnichannel conversations across the entire customer experience. Four key capabilities — Collect, Communicate, Collaborate and Coordinate — are bolstered by our strength in Integrations and Intelligence — enabling enterprises to engage in SMARTER customer conversations built for today and tomorrow.
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SmartCOMM delivers personalized, interactive communications via every channel and at tremendous scale.
SmartIQ transforms traditional forms-based processes into intelligent, conversational user experiences.
SmartDX simplifies trade and relationship documentation for all market participants, across all asset classes and product types.
Explore how enterprises can leverage a cloud-based, CCM platform to optimize the end-to-end customer experience.
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Discover how guided forms enhances e-signature-based processes
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John Zimmerer, VP of Healthcare Marketing at Smart Communications
In Provide the Ultimate Healthcare Customer Experience, learn key CX trends in healthcare, how payers can increase member engagement, the importance of omnichannel customer communications and why Smart Communications offers the most comprehensive platform to support health insurers’ business strategies.
Jo Sweet, Global HR Director at Smart Communications
This post highlights how Smart Communications fosters and encourages a flexible culture that allows employees to remain healthy and happy.
John Zimmerer, VP of Healthcare Marketing at Smart Communications
This post highlights how healthcare organizations can strengthen the patient/provider relationship with a digital-first approach to creating patient intake forms.
Karen Oakland, VP of Financial Services Marketing at Smart Communications
This post highlights how digital lending technology can help banks transform customer experience regardless of market shifts, credit volatility and inflation from the war in Ukraine. Plus, what’s in the future for lending and how to prepare for the uncertain times ahead.
Karen Oakland, VP of Financial Services Marketing at Smart Communications
This post highlights the benefits of digital loan origination, such as faster, easier and more scalable processes. The Bancorp, a Smart Communications customer, also provides a “digital lending masterclass,” detailing how they have leveraged SmartIQ to digitize loan origination and are on a path to double market share, quadruple assets and revenue and increase profit tenfold as a result.
John Zimmerer, VP of Healthcare Marketing at Smart Communications
This post explores how to choose the best patient appointment system as well as the available options for a single practice or an entire system. Plus, the benefits of using automation to optimize the patient experience.
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