It became clear in 2018 that the drive for meaningful customer communications has become a major focus for businesses looking to gain a competitive edge. What customer communication trends can we expect to see in 2019? We gathered insights from several key industry analysts and experts to identify some common themes.
For nearly every innovation-centric organization, digital transformation has been a top-trending buzzword in 2018 and while many get excited about the endless possibilities that come with digital transformation, the process can seem daunting. Here are some tips for taking a proactive approach in 2019.
By Chris Murphy, Senior Director of Product Marketing at Smart Communications
We were privileged to speak with so many of you at this year’s Guidewire Connections Conference, a celebration of the insurance industry and users of Guidewire technology. Here are our top 5 takeaways from the 2018 event in Las Vegas. We look forward to seeing you all next year.
By Sienna Quirk, Product Marketing Director at Smart Communications
We had the pleasure of meeting many of you at this year’s Dreamforce event and enjoyed learning about the challenges and pain points surrounding customer communication. Here are our top 5 key takeaways from our conversations with experts in the Salesforce ecosystem.
The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.