The Smart Communications Conversation Cloud is the only cloud platform delivering personalized, omnichannel conversations across the entire customer experience. Four key capabilities — Collect, Communicate, Collaborate and Coordinate — are bolstered by our strength in Integrations and Intelligence — enabling enterprises to engage in SMARTER customer conversations built for today and tomorrow.
SmartCOMM
SmartCOMM delivers personalized, interactive communications via every channel and at tremendous scale.
SmartDX
SmartDX simplifies trade and relationship documentation for all market participants, across all asset classes and product types.
SmartIQ
SmartIQ transforms traditional forms-based processes into intelligent, conversational user experiences.
John Zimmerer, VP Healthcare Marketing at Smart Communications
In this post, we highlight how health insurers can rethink the claim submission experience, plus why COVID-19 has shed a light on the need for digital forms transformation.
Ruth Fisk, VP Insurance Marketing at Smart Communications
In this post, we identify three easy steps to implement across the new business life cycle that when incrementally adopted, can fundamentally change the way Life Insurers operate.
Ruth Fisk, VP Insurance Marketing at Smart Communications
In this post, we explore how life insurers can reduce administrative expenses via low code digital platforms.
John Zimmerer, VP Healthcare Marketing at Smart Communications
In this post, we dive into the future of digital transformation in healthcare and how payers can reimagine the claims experience.
Ruth Fisk, VP Insurance Marketing at Smart Communications
Earlier this month, the Smart Communications team gathered with insurance industry leaders at Guidewire Connections 2021. It was great to be able to meet in person (with precautions in place, of course) and learn from the people driving innovation for the industry. As consumers increasingly prefer more personalized interactions and insurers navigate keeping up with the pace of change, the power of integrated insurance solutions is clearer than ever. Feeling inspired to dive into this topic a bit more, in this post we gather our three biggest takeaways from our time at the event.
Ruth Fisk, VP of Insurance Marketing at Smart Communications
In this post, we dive into how an omnichannel distribution model is helping leading insurers to deliver upon their guiding principles at the same time that customer needs evolve. We also provide a real-world example of an insurer doing this today.
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