James Brown, CEO of Smart Communications
Our hearts go out to everyone around the world — in our Smart Communications family and beyond – who is affected directly or indirectly by the coronavirus. Managing through this challenge requires compassion, patience, and good, continuous conversations. With that in mind, here’s an update on how we’re responding as a company.
Karen Oakland, Senior Marketing Director, North America at Smart Communications
With regulatory changes around PIP or personal injury protection, auto insurers need to update onboarding and renewal processes fast. With adaptive digital interviews, insurance carriers can change forms and processes quickly and easily, transforming the customer experience.
By James Brown, CEO of Smart Communications
To inspire companies to make conversations SMARTER in 2020, we’ve identified three ways that will help deepen customer relationships while improving the overall customer communications experience.
By Chris Murphy, Senior Director of Product Marketing at Smart Communications
In this post, we reveal the questions companies should ask to better understand if it’s time to rethink their customer communications strategy when it comes to new changes introduced by Brexit and how a modern customer communications platform can help.
By Sienna Quirk, Senior Director of Product Marketing at Smart Communications
In this post, we share takeaways from our recent attendance of Salesforce’s Dreamforce 2019, including highlights of our Vlocity partnership and key themes for today’s insurers.
By Leigh Segall, CMO of Smart Communications
Last month marked the third and final INNOVATE event of 2019, and what an event it was! With record attendance and a day full of learning, networking, and stories of digital innovation, I couldn’t be more inspired by our fabulous attendees, guest speakers, industry experts, and incredible customers. For those unable to attend, we’ve captured key takeaways and other exciting highlights. Check out the blog to learn more!
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