INNOVATE EMEA 2022: Humans! The Next Frontier in Digital Transformation
Nicolas Jauré, Solutions Sales Specialist, OneSpan
Dan McLoughlin, Field CTO, OneSpan
This session will be focused on how to build a more human-centric digital customer experience. Explore the important touchpoints and how customer expectations have changed at each – from the initial customer interaction with your organisation to transacting, and building trust with customers through remote, digital channels.