Are You Prepared for the Greatest Intergenerational Transfer of Wealth in History?
Learn how to prepare for the greatest intergenerational transfer of wealth in history by preparing to communicate with the next generation of investors.
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Beyond Integration: How to Achieve CCM Consolidation for Operational Success
Read the blog to learn how your company can achieve CCM consolidation for operational success, efficiency, and the benefits of doing so.
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Delivering Measurable Value: Move from Buzzwords to Bottom Line
Read the second article of a two-part blog series related to the Gartner report for insurance CIO priorities in 2024.
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Revolutionizing Medicare Member Onboarding: A Strategic Guide for Enhanced CX and Profitability
Learn how to leverage SmartCOMM to manage the creation and CMS approvals of materials like Annual Notice of Change, Evidence of Coverage, and Summary of Benefits.
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Key Takeaways from the Gartner Insurance CIO Priorities 2024: Insights for Technology and Service Providers' Product Plans Report
Read the blog to learn what Gartner identifies as the top priorities for insurance CIOs in 2024 as it relates to technology and go-to-market strategies.
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7 Ways to Build a Customer Obsessed Communications Strategy
Read the blog to learn 7 ways you can build a customer obsessed communications strategy that builds trust in your brand and enhances CX.
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4 Reasons to Attend the Banking Automation Summit
Read the blog to discover the 4 reasons to attend the Banking Automation Summit in Nashville, TN from March 18-19th.
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Smart Communications Named a CCM ‘Technology Leader’ in SPARK Matrix 2024 Report
Read the blog to find out why Smart Communications was named a CCM technology leader by Quadrant Knowledge Solutions in their annual SPARK Matrix 2024 Report.
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How to Improve Patient Communications and Experiences: Applying Lessons from the Past to Achieve Future Success
Read the blog for insights on how healthcare organizations like yours are digitizing patient communications to keep pace with the future of patient experience.
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How to Improve Patient Experience with Forms
Read the blog to discover how health organizations can use digital forms to improve the patient experience and increase operational efficiency.
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How to Better Engage with Customers in the Evolving Digital Landscape
Read the blog, based on our 2024 Trends report, to explore how to adapt to the seismic shifts in consumer and business interactions in customer communications.
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Smart Communications Named a Leader in Customer Communication Management by Quadrant Knowledge Solutions
Learn why Smart Communications was one of the CCM vendors named as a Technology Leader in the SPARK Matrix 2024 Report.
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What the CMS Prior Authorization Rule Means for Healthcare Payers
Read the blog to learn what the CMS prior authorization rule means for healthcare payers like you and how Smart Communications can help you prepare.
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2023 Review and 2024 Preview for Customer Communications in Financial Services
Learn more about the challenges for customer communications in financial services in 2023 and how FIs are doing more to prepare in 2024.
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Unpacking Forrester's 5 CX Predictions for 2024 and Their Implications for Healthcare Payers
Discover the 5 CX predictions for 2024, according to a report by Forrester, and how healthcare payers can prepare for the upcoming changes.
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5 Ways Digital Transformation Experts Can Be the Dragon in the “Year of the Dragon”
Learn more about how digital transformation experts can step into 2024 with boldness with the right customer communications strategies and solutions.
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SmartCOMM for Salesforce
Enhance Salesforce efficiency with SmartCOMM: Generate professional documents, empower business users, and optimize content for maximum impact.
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5 Trends Shaping Customer Conversations in 2024
Discover the 5 key trends that are shaping customer conversations in 2024. Read the report for insights on navigating the changing landscape of technology, behaviors, and expectations.
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Revolutionizing Medicare Member Engagement: A Guide to Seamless Advantage Enrollment
Read the blog to learn more about how healthcare payers like you have revolutionized their Medicare member engagement process.
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Client Success Stories: SMARTER Conversations for Insurers
Read six customer success stories of insurers that achieved measurable results by using Smart Communications' cloud CCM and forms automation solutions.
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