Submitting a Claim with SmartIQ™
Watch this Global Health Insurance Claim Demo video to see how SmartIQ makes it easier for members to submit claims digitally.
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Why 2024 is the year of CCM Modernization
In today's digital landscape, organizations are discovering that their current customer communications management (CCM) systems are reaching their limits. Balancing multiple redundant systems, develop
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Get Future-Ready with Modern Digital Insurance Communications – A Smart Communications webinar with Guidewire and AWS
Smart Communications' modern CCM software, powered by AWS' cloud and Guidewire, enables insurers to elevate customer engagement through personalized communications.
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Health Insurers – How to Make the Business Case for a Better CX
Watch this webinar for a deep dive into how health insurers can make a business case for investments in customer-centric technology.
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Best Practices: Retain Members Aging Into Medicare
Learn best practices to streamline the Medicare enrollment process, featuring John Zimmerer of Smart Communications and Josh Voluck of Cognizant Healthcare.
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Healthcare | Simplify Small Group Benefit Enrollment
Learn how brokers and benefit administrators can coordinate and accelerate the small group benefit offering and enrollment process.
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Healthcare | Guided Customer Service Channel
This webinar shows how to boost efficiency during data collection and how healthcare organizations can eliminate paper, manual forms.
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Healthcare | Self-Service Claim Questions and Appeals
Improve member experience and cut costs with self-service for claims and appeals. Discover efficient solutions with SmartIQ.
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Insurance | Digitizing the Initiation & Filing of Life Claims
Experience rapid life insurance claim distribution. SmartIQ integrates seamlessly with systems like LifePro and FINEOS, enhancing beneficiary experiences.
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INNOVATE 2021: A Digital-First Approach to Improving Member Experience
HCSC Innovate 2021
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Trends in Default Management: How to Rethink Communication Strategies for 2024 and Beyond
Watch the webinar from CGI and Smart Communications to learn more about default management trends and customer communications in financial services.
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The Future of Forms: Redefining Enterprise Data Collection
Learn more about enterprise data collection in this webinar with Kaspar Roos, Founder and CEO at Aspire, and Sally Schulte, Senior Product Marketing Director at Smart Communications
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Aging in Place: Using Digital Experiences to Retain Membership
Enrollment in Medicare Advantage, Medicare Supplement and Part D drug plans continues to surge. How will you ensure that your current commercial and marketplace members will choose one of your Medicar
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4 Steps for a Pain-Free Legacy CCM System Migration
This Smart Communications' webinar identifies four key steps to help prepare and action a seamless migration that will digitally transform customer communications.
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Latest Benchmarks and Top Priorities for Health Payers
Forrester Senior Analyst Judy Weader and Smart Communications' own John Zimmerer discuss the output of the Forrester CX Index and how payers can digitally transform to enhance the member experience
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Building Powerful Customer Communications in Financial Services
Lindley Gooden co-hosts a webinar with Smart Communications, exploring how to build powerful customer communications processes in financial services at scale.
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Evolving from Customer Communications to SMARTER Conversations
Nick Smith, VP of APAC at Smart Communications, shares how to evolve customer communications from one-way transactions to provide SMARTER conversations.
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Communications in the Era of Engagement
An integrated approach to capturing and retaining your customers' trust.
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Accelerating New Account Opening
Alyson Clarke, Forrester's digital banking expert, shares how leading banks and financial institutions are speeding up and simplifying the customer experience.
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Delineating Legacy CCM & the Future of Customer Conversations
This webinar explores how companies can leverage The Conversation Cloud to create, deliver and manage better customer communications at scale across any industry.
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