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Aspire Articulates How Artificial Intelligence & Machine Learning Apply to CCM

Aspire Articulates How Artificial Intelligence & Machine Learning Apply to CCM

Published Date March 7, 2023

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Omnichannel Orchestration: Orchestrate Conversations Across Channels for a Richer Customer Experience

Add digital channels, automate common customer interactions and effectively promote two-way conversations.
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5 Trends Shaping Customer Conversations in 2023

Discover which trends will impact businesses in 2023 and how pure cloud CCM solutions will help businesses improve agility, scalability and profitability.

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7 months ago
Healthcare | Medicare Medical Claim: SmartIQ Demo

See how SmartIQ can be used to facilitate the quick completion of a medical claim on both web and mobile.

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Zurich Insurance UK Easily Integrates SmartCOMM™ with Legacy Platforms via MuleSoft API

Discover how Zurich Insurance UK improved efficiency and productivity by consolidating legacy systems and more using SmartCOMM’s integration with MuleSoft API.

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8 months ago
Priority Health Streamlines Communications and Reduces Costs with SmartCOMM

Learn how Priority Health modernized their communications infrastructure with SmartCOMM™, reducing costs and streamlining workflows. Discover their integrations and the resulting efficiency gains.

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8 months ago
The Personalization Imperative Comes to P&C Insurance

Learn what trends are driving property & casualty insurance organizations to take a deeper look at their customer communications strategies.

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9 months ago
2023 Benchmark Report: Customer Communications in Financial Services

Read the 2023 Benchmark Report for Financial Services to learn about the current state of customer communications in the financial services industry.

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9 months ago
Transform Collections and Recovery with SmartCOMM and CGI Credit Studio

SmartCOMM and CGI Credit Studio combine cutting-edge technology with user-friendly interfaces to streamline your entire collections and recovery process.

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9 months ago
How Denmark's Largest Bank Replaced its Post-Trade Processing System for Capital Markets Division

Learn how Danske Bank optimized SmartDX to streamline post-trade processing within the organization.

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The Limitations of OCR: Why it’s Time to Rethink Data Capture

Learn why forward-thinking organizations are adopting intelligent, guided web forms that automate and personalize the customer experience over outdated OCR processes.

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10 months ago
Here’s What We Learned at Duck Creek Formation ‘23

Uncover insights from Duck Creek Formation ‘23 and learn how insurers can create customer centric experiences through trust, clear communication, and human interactions.

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10 months ago
What Are Enterprise Forms and How Are They Different from Most Web Forms?

Read more about what enterprise forms are and how they're different from most web forms, plus what that means for your organization's forms strategy.

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10 months ago
How Can Banks and Lenders Thrive in the Era of Uncertainty?

Learn how banks and lenders can leverage operational and digital transformation to thrive in an era of workforce disruption, inflation, and rising interest rates.

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11 months ago
SmartIQ: How it Works

See how SmartIQ centralizes and automates enterprise forms processes and transforms them into intelligent, response-based digital experiences powered by business users.

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11 months ago
The Bancorp Increases Loan Volumes by 400% with SmartIQ

See how The Bancorp, a specialized lender in Delaware, increased its loan volumes by 400% with SmartIQ and reduced the time to funding from weeks to days.

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12 months ago
AMP Leverages SmartCOMM for Their Outbound Communications, Showcasing Flexibility, Scalability, and Enhancing Customer Experiences

Hear how this leading superannuation provider shifted to digital communications.

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12 months ago
Get to eSignature Faster: Maximize the Value of Your eSignature Investment with True Forms Automation

Learn more about how SmartIQ can help you move beyond eSignature and transform your end-to-end customer experience.

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12 months ago
Suncorp Simplifies Communications with SmartCOMM

Watch Suncorp Australia describe how they successfully consolidated templates, simplified communications, reduced touchpoints, and more my switching to SmartCOMM.

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12 months ago
Playing Offense in a Recession: How Banks are Reducing Costs While Shifting to the Next Phase of Digital Customer Engagement

Celent gives banks advice on ways to reduce costs in CCM software while improving digital customer experience.

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about 1 year ago
7 Questions to Ask a New Vendor Before Switching from Legacy to Cloud CCM Software

Learn more about the top questions to ask a new vendor before switching from a legacy provider to a SaaS CCM software solution.

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12 months ago
FCA Compliance: Consumer Duty and the Impact on Financial Services Communications

Learn more about FCA compliance and how banks and financial institutions can use cloud CCM to account for the consumer duty changes in the UK.

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about 1 year ago
The Bancorp Delivers a Fast, Easy Digital Client Experience for Loan Origination

Learn how The Bancorp, a specialized lender in Delaware, transformed its loan origination process to achieve ambitious business goals using our SmartIQ. Read how they did it in this case study.

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