Improve Efficiency and Digital Customer Engagement Across Lending and Credit Services

Looking to take your digital strategy to the next level? From mortgage and consumer loans, to commercial and securities-backed financing, make customer engagement fast and easy with Smart Communications.

Get inspired: Ideas for improving your lending customer journey

over 2 years ago

6 Ways to Change the Conversation in Lending

Discover these actionable strategies and tips to help banks and financial institutions deliver interactive, intuitive conversations for the digital-first world.

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about 2 years ago

2023 Benchmark Report: Customer Communications in Financial Services

Read the 2023 Benchmark Report for Financial Services to learn about the current state of customer communications in the financial services industry.

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almost 3 years ago

Financial Services | Loan Servicing Demonstration with the Conversation Cloud

See how SmartCOMM and SmartIQ create a seamless and powerful loan servicing engagement.

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over 2 years ago

Playing Offense in a Recession: How Banks are Reducing Costs While Shifting to the Next Phase of Digital Customer Engagement

Celent gives banks advice on ways to reduce costs in CCM software while improving digital customer experience.

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over 2 years ago

Embedded Lending: How Customer Expectations Are Changing the Rules of Traditional Financing

Karen Oakland, VP of Financial Services Marketing at Smart Communications This post explores how embedded lending is changing the rules of traditional lending and how banks can leverage it to meet…

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about 2 years ago

How Banks Are Transforming CX in a Volatile Credit Market With Digital Lending Technology

Karen Oakland, VP of Financial Services Marketing at Smart Communications This post highlights how digital lending technology can help banks transform customer experience regardless of market…

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Discover how Smart Communications customers achieve real ROI across lending and credit services

over 2 years ago

The Total Economic Impact of Smart Communications

Read the Total Economic Impact report from Forrester Research for an in-depth look at the potential cost savings and ROI of the Smart Communications solution.

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over 2 years ago

The Bancorp Delivers a Fast, Easy Digital Client Experience for Loan Origination

Learn how The Bancorp, a specialized lender in Delaware, transformed its loan origination process to achieve ambitious business goals using our SmartIQ. Read how they did it in this case study.

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over 2 years ago

SmartIQ enables The Bancorp to achieve all-digital loan origination process

Banking Solutions Manager at Bancorp, Jeff Hazelwood, shares how Smart Communications enabled the bank to solve an all-digital loan origination process.

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over 2 years ago

Stater Scales Its Digital Document Strategy with Smart Communications

Hear Rael Grounewoud, Product Owner, Documents & Correspondence at Stater, share how Smart Communications helped the company scale its digital document strategy.

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over 2 years ago

PHEAA Powers a Digital-First Approach With Smart Communications

See how Smart Communications helped PHEAA, a provider of student financial aid, reduce costs by $2.5M with a new customer communications management (CCM) platform.

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Learn more about Smart Communications solutions

over 2 years ago

SmartIQ for Financial Services

Learn more about how SmartIQ helps enterprises in the banking and financial services industries transform digital customer engagement and enhance personalization.

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about 5 years ago

Financial Services | Streamline Commerical Loan Application Process

Effortless Loan Application: SmartIQ's Dynamic Process for Quick Results and Data Excellence.

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over 2 years ago

Exploring SmartCOMM Capabilities for Salesforce Demo

This video explores the capabilities of SmartCOMM for Salesforce and demonstrates how customer communications management software enhances business processes.

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over 2 years ago

SmartCOMM for Pega Empowering Customer Communications

This video explores the increasingly important role of personalized customer communications and how SmartCOMM helped Pega Systems achieve an omnichannel approach.

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over 2 years ago

SmartCOMM and CGI’s CACS X for Collections

Deliver a digital-first default management experience while reducing cost and risk.

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over 2 years ago

SmartIQ and OneSpan Sign

See how integrations between Smart Communications, SmartIQ and OneSpan Sign increase efficiency and productivity with intelligent forms and e-signatures.

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almost 2 years ago

Getting the Most Out of Your DocuSign Templates with Guided Forms, powered by SmartIQ

If you’re using DocuSign Templates, you have invested time, money and resources into creating custom DocuSign processes to provide your customers with an easy, digital way to transact or engage. This

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The Conversation Cloud^TM

Deliver SMARTER Conversations in the Cloud

Deliver SMARTER Conversations via Our SmartPARTNER Network

2025 Customer Experience Benchmark Report

Improve Efficiency and Digital Customer Engagement Across Lending and Credit Services

6 Ways to Change the Conversation in Lending

2023 Benchmark Report: Customer Communications in Financial Services

Financial Services | Loan Servicing Demonstration with the Conversation Cloud

Playing Offense in a Recession: How Banks are Reducing Costs While Shifting to the Next Phase of Digital Customer Engagement

Embedded Lending: How Customer Expectations Are Changing the Rules of Traditional Financing

How Banks Are Transforming CX in a Volatile Credit Market With Digital Lending Technology

The Total Economic Impact of Smart Communications

The Bancorp Delivers a Fast, Easy Digital Client Experience for Loan Origination

SmartIQ enables The Bancorp to achieve all-digital loan origination process

Stater Scales Its Digital Document Strategy with Smart Communications

PHEAA Powers a Digital-First Approach With Smart Communications

SmartIQ for Financial Services

Financial Services | Streamline Commerical Loan Application Process

Exploring SmartCOMM Capabilities for Salesforce Demo

SmartCOMM for Pega Empowering Customer Communications

SmartCOMM and CGI’s CACS X for Collections

SmartIQ and OneSpan Sign

Getting the Most Out of Your DocuSign Templates with Guided Forms, powered by SmartIQ

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