The Smart Communications Conversation Cloud is the only cloud platform delivering personalized, omnichannel conversations across the entire customer experience. Four key capabilities — Collect, Communicate, Collaborate and Coordinate — are bolstered by our strength in Integrations and Intelligence — enabling enterprises to engage in SMARTER customer conversations built for today and tomorrow.
Learn MoreExplore how enterprises can leverage a cloud-based, CCM platform to optimize the end-to-end customer experience.
Learn MoreDiscover how guided forms enhances e-signature-based processes
Learn MoreINSURANCE
WEST BEND INSURANCE
West Bend Mutual Insurance partners with Smart Communications and HTC Global Services to establish a technology ecosystem, including SmartCOMM(TM) and Duck Creek Claims, to empower their claims team.
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NLC Insurance
NLC Insurance replaces its legacy system with SmartCOMM and is able to modernize their document printing process while standardizing over 70 document templates, saving time and money across the organization on current and future projects.
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MOUNTAIN WEST FARM BUREAU
Mountain West Farm Bureau Insurance updates and improves customer communications by pairing SmartCOMM and Guidewire InsuranceSuite.
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DLL
DLL, Financial Solutions Partner, streamlines the user experience through digital-first document management
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AON
AON turned to SmartIQ to improve broker productivity by 15%, streamline processes and enable more consistent data collection.
READ STORYEDUCATION
PHEAA
PHEAA delivers more personalized communications while reducing its
templates by 50% and saving $2.5 million.
GOVERNMENT
WANNON WATER
Regional water agency, Wannon Water, transformed the way it collects and manages data, overhauling its paper-based forms and associated manual workflows for employee risk assessments.
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PEKIN INSURANCE
Pekin Insurance says goodbye to its old, outdated ways by tapping Smart Communications to kickstart its digital transformation journey.
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PRUDENTIAL
Prudential trades outdated legacy system for speed and agility, doesn't look back.
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INDIANA FARM BUREAU
Indiana Farm Bureau, one of the largest writers of farm insurance and the second largest writer of personal lines of insurance in their region, uses SmartCOMM to enable its customers to have conversations on their own terms.
READ STORYHEALTHCARE
SIMPLYHEALTH
UK-based healthcare provider, Simplyhealth, is embracing two-way, digital conversations and strengthening customer trust.
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DIXON ADVISORY
Using SmartIQ adaptive forms and experience driven workflow,
Dixon Advisory reduced time for form completion, decreased time to
market for new solutions and gained better data visibility.
INSURANCE
INDUSTRIAL ALLIANCE
Hear how one of the largest insurance and wealth management groups in Canada directly targets its customers with communications specific to their needs.
WATCH VIDEOGOVERNMENT
SAN DIEGO AIRPORT AUTHORITY
The San Diego Airport Authority saw processing time drop from weeks to minutes for vehicle permits, while improving time to revenue.
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