Explore the latest media coverage about Smart Communications.

CMSWire

It’s the Journey That Matters: Improving Customer Experience and Loyalty

August 31, 2020

PropertyCasualty360

Handling CAT Claims in a COVID-19 World

August 31, 2020

Fast Company

This One Thing is Holding You Back from Becoming a Leader

August 7, 2020

American Banker 

Banks Seek More Fintech Help for PPP’s Next Phase

July 10, 2020

DOCUMENT Strategy 

Re-Imagine Forms to Enable Two-Way Digital Conversations

July 9, 2020

Destination CRM

Smart Communications Launches SmartIQ

June 10, 2020

Healthcare Finance

A New Normal for Telehealth Requires Reimbursement and Benefit Design

May 21, 2020

DOCUMENT Strategy

Building a Smarter Customer Experience Amid COVID-19

May 5, 2020

MarTech Advisor

6 Ways for Marketers to Manage the Impact of Brexit on Global Businesses

March 17, 2020

Datanami

2020: The Year of the AI-Powered User Experience

January 16, 2020

PaymentsSource

PayThink Mobile and Web Onboarding are Two Different Animals

December 5, 2019

PaymentsSource

PayThink Customer Enrollment Wrongly Favors Acquisition Over Customer Experience

November 22, 2019

BizReport

How to Upgrade Your Business Without Annoying Customers

September 27, 2019

PaymentsSource

Apple Card Fortifies the Digital Model, and That’s Trouble for Banks

August 9, 2019

PropertyCasualty360

Get Smart: Why Insurers Need to Rethink Their Communication Strategies

July 22, 2019

DOCUMENT Strategy

Smart Communications Expands Cloud Dominance, Acquires Digital-First Software Provider Intelledox

July 18, 2019

Aragon Research

Smart Communications Buys Intelledox As Workflow And Content Automation Heats Up

July 18, 2019

ARN

Aussie ISV Intelledox Acquired by Global CCM Provider

July 18, 2019

Adotas

Smart Communications Study Uncovers Notable Discrepancy Between Consumers’ Communications Expectations and their Current Experiences

July 10, 2019

Insurance Times

Insurers Failing Customers With Poor Communications

July 1, 2019

EContent

Study Uncovers Discrepancy Between Consumers’ Communications Expectations and their Current Experiences

June 27, 2019

Document Strategy

Even These 3 Regulated Industries Will Embrace Voice Assistants and Chatbots

May 28, 2019

PaymentsSource

PayThink Heavy E-pay Investment Alone Won’t Help Banks Beat Fintechs

May 22, 2019

PaymentsSource

PayThink Banks’ Poor Mobile Pay Experience Opens the Door for Fintechs

Apr. 25, 2019

Fortune

Apple and Goldman Sachs Dive Head-First Into Crowded $175 Billion Credit Card Pool

Apr. 9, 2019

Bloomberg

Apple’s Credit Card Gives Goldman Sachs Rare Customer Role

Apr. 9, 2019

insideBIGDATA

“Above the Trend Line” – Your Industry Rumor Central for 1/14/2019

Jan. 14, 2019

Document Strategy

Customer Communications Management in 2019

Jan. 10, 2019

Martech Advisor

Top MarTech Predictions for 2019: 11 Experts Share Their Vision

Dec.  28, 2018

Enterprise IT World

The Digital Transformation Must Happen Now.

Dec. 28, 2018

CIO Applications

Smart Communications: Meaningful Customer Communications and Smarter Conversations

Dec. 10, 2018

PropertyCasualty360

Scaling Customer Communications for Insurance Providers

Nov. 14, 2018

Inc.

27 Simple Ways Highly Successful People Get Ahead of Everyone Else

Oct. 4, 2018

Document Strategy

Personalized, Relevant Communications with Customers Improve Digital Experience

Sept. 11, 2018

SmartCustomerService

3 Trends Transforming Customer Communications

Sept. 10, 2018

Insurance Business

Brokers Will Disrupt Themselves

April 6, 2018

eMarketer

UK Digital Banking and Payments

April 4, 2018

The Technology Headlines

Smart Communications: Meet the Future of Customer Communications Management

December 2017

CEO Today

The Secret to Communicating with Millennials

December 21, 2017

Insurance Business UK

Is This the Key to Customer Loyalty?

November 13, 2017

Loyalty360

Placing Customer Communications at the Center of Your Brand Loyalty Strategy

February 17, 2017

Global Banking & Finance Review

Why Banks are Looking to the Hybrid Cloud for Their Silver Lining

February 10, 2017

IT Business Edge

Tapping the Real Benefits of the Cloud

February 1, 2017

Insurance Innovation Reporter

Gamification: the Digital Discipline Driving Engagement in Insurance

January 27, 2017

Information Age

Enterprises Set For a Secret Cloud Dividend in 2017

January 4, 2017

Insurance Innovation Reporter

Three Questions to Ask When Modernizing Customer Communications

August 19, 2016

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