New York – November 14, 2024 – Smart Communications™ a leading technology company focused on helping businesses engage in more meaningful customer conversations and a Guidewire PartnerConnect Premier Technology Partner, today announced its Platinum sponsorship of Guidewire Connections 2024, which takes place November 17-20, 2024 at the Gaylord Opryland Resort in Nashville, TN.
As part of the company’s significant presence, Eileen Potter, Vice President of Insurance Marketing at Smart Communications, will moderate an engaging panel discussion on Monday, November 18 at 3:45pm CST. The session, Innovate to Elevate: Strategies and Stories from Insurers’ Guidewire Cloud Transformation, is designed for insurance professionals looking to gain actionable strategies for successfully navigating their cloud transformation to modernize policyholder experiences and optimize operations. Also speaking on the panel are industry leaders, Brad Lontz, CIO at CopperPoint Insurance Companies, and Sreenivas Gouraram, AVP, Systems Development & Guidewire Platform Lead at CNA Insurance.
“In today’s highly competitive market, delivering personalized customer experiences is no longer just an opportunity — it’s a strategic imperative for insurers, achievable only through cloud technology,” said Eileen Potter, Vice President of Insurance Marketing at Smart Communications. “During our panel discussion at Connections, our customer speakers and I will offer attendees real-world insights and practical advice on making technology investments that will help them meet evolving customer expectations while driving operational efficiencies and revenue growth.”
Conference attendees will also have the opportunity to attend a live demonstration of the SmartCOMM™ integration to Guidewire InsuranceSuite, co-presented by Andrew Cortright, Senior Solutions Architect at Smart Communications, and Eileen Potter in the Agility Showcase Theater powered by AWS on Sunday, November 17 at 7:05 pm CST or visit the Smart Communications booth in the Partner Pavilion to discover how they can benefit from the Ready for Guidewire and Built by Guidewire (BBG) cloud integrations for SmartCOMM.
Smart Communications and Guidewire help insurers streamline business operations by combining the leading-edge customer communications software of SmartCOMM with best-in-class P&C insurance software systems powered by Guidewire, the comprehensive P&C insurance platform that delivers agility across the complete insurance lifecycle. As the industry continues to evolve, SmartCOMM’s cloud-native solution empowers insurers to adapt quickly to shifting market conditions, consumer demands for digital engagement, evolving regulations, and the need for a modern, interoperable technology stack. SmartCOMM for Guidewire provides business users with control over the creation, management, and omnichannel delivery of personalized insurance communications across policy, billing, and claims.
Smart Communications and Guidewire are committed to a collaborative partnership aimed at delivering innovative, integrated technology solutions that drive business transformation. Both companies share a dedication to empowering their customers with cutting-edge tools that streamline operations, enhance customer experiences, and provide the scalability and flexibility required in today’s dynamic marketplace. Together, they are focused on fostering long-term success for their shared clients, prioritizing streamlined integration, continuous innovation, and a shared vision for industry leadership. Through this partnership, Smart Communications and Guidewire aim to deliver secure, future-ready solutions that address the evolving needs of businesses worldwide. Over 125 insurers worldwide have successfully integrated SmartCOMM within their Guidewire InsuranceSuite and InsuranceNow systems, illustrating the broad implementation success for customer communications solutions among Guidewire customers.