London and New York – September 9, 2024 – Smart Communications, a leading technology company focused on helping businesses engage in more meaningful customer conversations, today announced it has been recognized as a 2024 IDC FinTech Rankings Top 100 solution provider for the third consecutive year, and has also been named to IDC’s Fast Track FinTech list. The prestigious rankings highlight the top technology companies from around the globe that are driving significant impact within the financial services and FinTech sectors.
“Being included in the IDC FinTech Rankings Top 100 for the third year in a row, along with achieving recognition on the Fast Track FinTech list underscores our unwavering commitment to driving innovation in the financial services industry,” said Leigh Segall, CEO of Smart Communications. “As the landscape of financial technology rapidly evolves, our solutions continue to empower organizations to deliver highly personalized, compliant, and efficient customer experiences, setting them apart in an increasingly competitive market.”
The IDC FinTech Rankings evaluate the top global providers of financial technology based on their annual revenue derived from financial institutions for hardware, software, and services. These companies form the technological foundation of the financial services sector, with IDC predicting global IT spending in this industry to surpass $800 billion (USD) by 2026.
“As financial services organizations embrace digital transformation, the demand for innovative technology solutions that can enhance customer experience and drive operational excellence has never been greater,” said Marc DeCastro, research director at IDC Financial Insights. “Smart Communications continues to demonstrate its leadership and impact on the industry, as reflected in their placement on the 2024 IDC FinTech Rankings Top 100 and their remarkable year-over-year growth and recognition by IDC as a ‘Fast Track FinTech’.”
Smart Communications has achieved this growth through its pioneering approach to customer conversations via its SaaS-based Conversation Cloud™ platform. The platform supports financial institutions in transforming how they engage with customers, advisors, and trading partners across multiple channels, reducing friction, improving efficiency, and mitigating compliance risks.
For more information about the 2024 IDC FinTech Rankings Top 100 and the Fast Track FinTech list, the full report is available to view or download at: https://www.idc.com/research/industry/fintech-rankings