Webinar: Actionable advice to make a Customer Communications Management solution deliver the ultimate customer experience
In this webinar, you will get actionable advice from a collection of experts and top tips on how to implement a full cloud CCM solution smoothly and its benefits to deliver the ultimate customer experience. You will hear Preethi Bridgement and Dave Hotchner from Smart Communications discuss:
- Back to basics – What is Customer Communications Management?
- Actionable advice to improve the customer experience.
- How to successfully implement a Cloud customer communications management Solution.
14 June 2018 from 11:00-11:45 Sydney Time
Preethi Bridgement, Director of Sales at Smart Communications, is a customer communications management industry veteran, with experience in implementation, presales, sales and sales management in the Asia Pacific region. She joined Smart Communications from OpenText where she served as Director of Sales and Pre-Sales for Australia and New Zealand. Prior to working for OpenText, Preethi Bridgement held the position of Asia Pacific and Japan Solutions Manager for a Hewlett Packard business unit. Her previous experience includes similar positions at TIBCO, Thunderhead and Fuji Xerox Global Services. She is a graduate of the University of Sydney.
As head of our Solutions Consulting and Professional Services practices, Dave leads the global teams responsible for helping customers and partners unlock business value through digital transformation. With more than 30 years of industry experience, Dave has built a reputation for creating and leading high-performance teams. Prior to joining Smart Communications, he was Vice President of Solutions Consulting at Pitney Bowes.