Empowers your business users to make changes within hours, sometimes in minutes, rather than days or weeks going through IT.
Slower to implement, and present more obstacles to getting new product communications out quickly.
Eliminate Increasing Maintenance Charges
Because maintenance fees are built into the annual subscription fees, users are not faced with significant annual increases.
Some legacy customers see maintenance fees rise annually, up to a double digit percentage increase each year. Additionally, users must purchase upgrade packages and install them. This means yet another trip back to IT for help before getting those communications out.
Upgrades are built into the service, so they require minimal cost and resources.
Force enterprises to coordinate hardware, software, and version control to deploy an upgrade. Associated upgrade costs range from $100k – $400k.
Reduces IT Infrastructure Costs via the Cloud
Migrating customer communications to the cloud typically saves users $300,000 in hardware, software, and environmentals.
Legacy systems were not built for the cloud and require costly infrastructure to run.
Reduces Labor Costs
Reduces the number of templates that an enterprise needs by 60 to 90%, making business users much more efficient and productive in communicating with customers.
Proliferate the number of templates as branded communications are managed on a per template basis, reducing efficiency.
Evolving From Print to Digital
Enables enterprises to increase the number of documents sent by email rather than regular mail 40% by the third year.
Slow down the process of digital channel adoption due to the “print first” mentality and architecture.
The only enterprise-class solution listed as a Leader on Gartner’s CCM Magic Quadrant that offers full cloud in a multi-tenant SaaS environment and hybrid-cloud deployment, giving enterprises unparalleled choice and control over where data is processed and managed.
Claim to have cloud, but are actually hosting their on-premise software in a non multi-tenant third party data center. Check by asking 3 questions:
– Is your solution multi-tenant?
– How are updates implemented?
– What security accreditations does your solution have, e.g. Soc I, Soc II, HIPAA, PCI?
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