Smart Communications Accelerates Growth by Appointing Brian Wartes as Vice President of North American Sales

Wartes to Lead Sales Efforts for SmartIQTM, Helping More Enterprises Transform the Forms Process

London and New York – October 20, 2020 – Smart CommunicationsTM, the only provider of a customer conversations management platform, today announced the addition of Brian Wartes as Vice President of North America Sales, with a focus on driving revenue growth for SmartIQ.TM

SmartIQ transforms traditional forms-based processes into intelligent, conversational customer experiences. It, along with SmartCOMM, the company’s next-generation customer communications management solution, helps enterprises deliver smarter conversations across the entire customer lifecycle.

With a deep background in software and SaaS sales, Brian Wartes joins Smart Communications from Precisely, formerly Pitney Bowes Software, where he was Vice President of Sales, Americas, for Customer Information Management and Location Intelligence.

“Brian has demonstrated his strength as a technology sales leader and his expertise in customer-centric applications. His ability to engage a broad range of decision makers in various industries will ensure we continue to propel our growth and our customers’ success,” said Dave Towers, Chief Revenue Officer at Smart Communications.

Wartes joins at a particularly exciting time in the company’s growth, with last quarter’s sales results representing the strongest third quarter in history for both SmartIQ and SmartCOMM products, and an even stronger outlook for the final quarter of the year.

“Improving the quality of customer conversations has never been more important,” stated Wartes. “There is a tremendous opportunity for enterprises to automate their processes and become even more focused on digital interactions from start to finish. Transforming forms and customer communications processes to dramatically affect the way customers engage with the companies they trust is critical to this important shift and I am excited to help introduce more companies to Smart Communications in order to make this happen.”

About Smart Communications
Smart Communications™ is the only provider of a customer conversations management platform. More than 500 global brands rely on Smart Communications to deliver smarter conversations across the entire lifecycle—empowering them to succeed in today’s digital-focused, customer-driven world while also simplifying processes and operating more efficiently. This is what it means to scale the conversation. Smart Communications is headquartered in the UK and serves its customers from offices located across North America, Europe, and Asia Pacific. The Smart Communications platform includes the enterprise-scale customer communications management power of SmartCOMM™, forms transformation capabilities made possible by SmartIQTM and the trade documentation expertise of SmartDX™. To learn more, visit