Smart Communications Integrates Litmus for Enhanced Email Testing

Smart Communications includes Litmus integration in its latest release across the company’s suite of products, enabling customers to reduce manual processes and optimize email communications

LONDON–(BUSINESS WIRE)–Smart Communications, recently named a Leader in Gartner’s 2017 Magic Quadrant for customer communications management software, announced this week a new product integration with Litmus that gives communications designers the ability to instantly view and test email communications across more than 70 email clients within the Smart Communications product interfaces. The new integration with Litmus is available across the Smart Communications product portfolio – via SmartCOMMTM, SmartDXTM, SmartCORRTM for SalesForce, and in SmartCaaSTM solutions – in the latest version of the Smart Communications product release.

Litmus is trusted by more than 250,000 email professionals to help them save time and send emails with confidence, providing quality assurance tools across all major inbox providers, browsers, and devices. Litmus includes comprehensive analytics to help users quickly and easily build, test, troubleshoot, and optimize every campaign.

As the only truly cloud-enabled enterprise CCM solution trusted by corporations and validated by leading analysts, Smart Communications enables organizations to build multi-channel conversations with their customers that are highly personalized, multi-language, consistent and compliant. Smart Communications recognizes that email clients display email differently and what looks great in one client can look broken in another. With Litmus, Smart Communications now enables designers to view screenshots of email conversations in the most popular email clients and devices including Gmail, Outlook, and iOS Mail, to test, troubleshoot, and optimize communications.”

Stated James Halliday, Director of Partnerships at Litmus: “Smart Communications and Litmus both provide the world’s largest brands with the solutions they need to create great customer experiences through email. By integrating Litmus Email Previews into the Smart Communications suite of products, Smart Communications users can now ensure that their carefully crafted conversations with customers are optimized for every inbox, every time.”

Added Geoffrey Niven, Vice President, Product Management at Smart Communications: “As we continue to find ways to improve email communications for the enterprises we serve, we’re proud of the integration between Smart Communications and Litmus. Once again, we’ve paved the way for more agile and effective interactions between our companies and their customers by reducing the time that’s required to develop and scale effective email communications.”


About Smart Communications™

Smart Communications helps the world’s largest enterprises simplify their customer and business communications – while making those communications do even more. In 2004, we pioneered the new generation of CCM solutions, and today we’re still leading the industry as the only cloud/hybrid-cloud solution in the Gartner leaders’ quadrant. Smart Communications customers rely on our team for the undivided attention of the only independent company 100% focused on enterprise CCM. No one does more to simplify template management and put so much control in the hands of the user. That’s why more than 300 global brands – many in the world’s most highly regulated industries – rely on us to scale the conversation.

Smart Communications is headquartered in London and serves its customers from offices located in North America, Europe, and Asia Pacific. The company offers a range of solutions including SmartCOMMTM, SmartDXTM, SmartCORRTM for Salesforce, and SMARTCaaSTM for Partners. To learn more, visit


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Michelle Campbell
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