Relevant, on-brand and personalized customer communications

Hundreds of the world’s largest brands rely on Smart Communications to give their customers accurate, personalized customer communications. Smart Communications lets businesses become more efficient internally, more compliant with regulators, and more relevant to customers – all while reducing IT costs.

Personalized, on-brand customer communications

Increase customer satisfaction with communications that are highly personal, on-brand and contextually relevant, delivered to the channel preferred by your customers.

Business user control

Give your communications designers the tools to improve agility, responsiveness, and time-to-market for new products and services.

Communications for all channels

Deliver communications to any channel, from traditional print-based communications to web, email, SMS, and mobile applications.

Interactive, on-demand and batch

Meet one-time, on-demand communications and interactive scenarios while generating large batch communications to meet peak processing needs.

Your data, your content

Connect and leverage your pre-existing content repositories and data from systems of records to ensure the relevance and accuracy of communications.

Deployment flexibility to lower costs

Deploy advanced customer communications capability using pure cloud multi-tenant SaaS or as a hybrid cloud solution to lower TCO and meet business needs.

Secure customer communications

Whether full or hybrid cloud, Smart Communications provides the leading CCM capabilities backed the most rigorous certifications for data privacy