CCM Migration from legacy systems to the cloud

Simplifying the migration process

Whatever your reason for considering Smart Communications we know that getting you from point A to point B is a critical part of the decision. Running inventory on your customer communications, prioritizing their importance, analyzing their complexity as well as trying to maximize the new advanced capabilities that come with a modern CCM software platform. With hundreds of successful CCM migrations from legacy platforms, we’ve got future-proof technology and experience to assist with even the most complex of projects.

Reduce Legacy CCM Complexity, Decrease Time to Market

The Smart Communications' Migration Studio reduces the cost, time and complexity inherent with CCM software migrations. Our suite of tools allows customers to seamlessly migrate communications including text, styling, images, tables, and business rules.

Simplifies the migration process from legacy environments

Provides more effective strategic planning for migrations

Reduces the time and costs typically associated with most migrations

Automatically creates Smart Communications templates for further refinement

Migration Studio Capabilities

Microsoft Word and PDF-formatted communications to be migrated are analyzed and prepared for migration.

Migration Studio will detect a range of content types and extract the communication content artifacts including text, images, fonts and other styling elements, and tables.

In certain instances, Migration Studio can detect and extract embedded business rules in the communication to be migrated.

Migration Studio will automate the creation of required template resources

In Good Hands

Professional Services

Our professional services team has helped hundreds of customers make the move to Smart Communications and provides a range of migration-specific offerings designed to strategically plan the migration from inception through to go-live.

Family of Products

Learn more about any of our award-winning customer communications technologies, all at the heart of the Conversation Cloud.


SmartCOMM delivers personalized, interactive communications via every channel and at tremendous scale.


SmartDX simplifies trade and relationship documentation for all market participants across all asset classes and product types.


SmartIQ transforms traditional forms-based processes into intelligent, conversational user experiences.

When there’s too much to say, and every message matters.

Scale the conversation.