Making The Move is Easier Than You Think
We’ve helped a large number of companies move to the digital age and break free from the shackles of their legacy communication platforms. But it’s more than just moving from point A to point B. It’s about re-imagining your entire approach to customer engagement. We have the experience, the people, and the technology to make the move as simple as possible, and we’ll be with you every step of the way.
Evaluation and Benchmarking
As part of our migration strategy, our experienced Global Professional Services organization will work with you to evaluate your current document and communication needs as well as review existing templates as part of a template rationalization process.
Migration and Implementation
Our Migration Studio solution assists with the conversion of communications from legacy systems, such as Pitney Bowes’ and OpenText’s solutions, to Smart Communications. Migration Studio processes existing communications, intelligently analyzes the content, and automates the import of communications to our platform. These automated capabilities significantly reduce the required resources and overhead associated with traditional migration practices.
Onboarding and Path to Mutual Success
Smart Communications views our relationship with you as a partnership. Success factors play a pivotal role in this partnership. It is important that our customers achieve the expected outcomes through the initial implementation, go-live and beyond. Smart Communications will provide you a dedicated Customer Success Manager who will be responsible for defining success plans and be your single point of contact into our organization.