The Future of Cloud: What’s Next For Your Organization’s SMARTER Conversations Strategy?

You made a SMART decision, now let’s talk about what comes next.

In this webinar featuring Capgemini and Zurich Financial Services we discuss different cloud deployments available and how cloud platforms can help you deliver personalized, omnichannel conversations across the entire customer experience!

Watch now and hear:

  • A customer story from Zurich Financial Services Australia on their experience implementing hybrid cloud
  • About the Cloud Maturity Model from Capgemini, a global system integrator who works closely with Zurich
  • And the Smart Communications’ Conversation Cloud capabilities available to clients as your strategy evolves


  • Michael Marsh, CCM, Practice Area Lead, Capgemini
  • Pablo Iorio, Field CTO, Zurich
  • Neal Keene, Field CTO, Smart Communications