An Exciting New Chapter

On July 18, we proudly announced our acquisition of global digital transformation software company, Intelledox. Our combination of capabilities delivers the industry’s only cloud-based, next generation customer communications platform. We are truly SMARTer together and can’t wait for our customers to start reaping the benefits—intelligently transforming the conversations you have with your customers and more effectively interacting with them in today’s increasingly digital world.

By joining forces with Intelledox, we will redefine customer engagement, helping you deliver best-in-class, two-way customer conversations throughout the entire customer journey while improving internal efficiency and creating tremendous ROI. This just furthers our commitment to ensure you are empowered to deliver personalized, relevant and interactive communications at tremendous scale. And now you will be even better equipped to engage in even more meaningful and consistent conversations throughout the entire customer lifecycle—from acquisition to servicing, and every interaction in between.

If you are not already familiar with Intelledox, its cloud platform connects to any system of record and provides next-generation forms, built-in workflow and on-demand customer communications. It is designed to digitally transform traditional forms-based processes into intelligent, conversational user experiences that streamline internal systems, manage risk and reduce demand for support services and, as a result, deliver more customers ready to transact. The company has enabled hundreds of enterprise and government organizations and more than 22 million users globally to rapidly transform paper or PDF-based processes into intelligent, data-driven customer experiences.

We couldn’t be more excited to welcome them to our Smart Communications family and look forward to sharing more details about what this means for you in the coming weeks and months.

In the meantime, we invite you to watch this video to learn even more.