Customer communications are becoming more and more complex. Businesses now recognize that interactions with customers and partners are increasingly taking place in an interactive and real-time context and are critical to success. Since 2004, Smart Communications has helped businesses to move beyond traditional enterprise communications using the most modern architecture and cloud capabilities.

Hundreds of brands globally from a diverse range of industry segments – banking, insurance, government, retail and telecoms – use Smart Communications to deliver the new generation of multi-channel customer and business communications. Smart Communications serves its customers from offices in North America, Europe and Asia Pacific.

Find out more about us and how we can help your business ensure successful outcomes every time when it comes to customer communications. Discover our Customer Communications Management Software and see how it can give you unprecedented deployment flexibility. Hear from our clients and read case studies to understand how we can help you too.

Management Team

Meet The Executive Management Team

George Wright


An established pioneer of the CRM and enterprise software markets with over 25 years of leadership in high-tech software solutions.

Martin Davey

Chief Technology Officer

Martin is responsible for directing Smart Communications’ development efforts. He has more than 30 years’ of IT experience in solution architecture and software development.

Jon Stratford


Leading the financial and operational functions of the company, Jon helps drive the Smart Communications growth strategy and supports all strategic and operational initiatives across the global business.

Leigh Segall


Leigh is responsible for all aspects for the Smart Communications global marketing strategy. Her expertise lies within all aspects of marketing strategy such as new client acquisition, customer loyalty development and brand awareness.

Simon Tindal

Global Vice-President of Professional Services and PreSales

Simon has global responsibility for Smart Communications Professional Services and Solutions Architects. He has over 18 years’ experience in software development, business analysis and solution architecture.

Robin Moody

Global Head of SmartDX

Robin has worldwide responsibility for the SmartDX capital markets practice.

Lisa O’Reilly

Vice-President, Business Development

Lisa runs the global business development team for Smart Communications.


Find out about a career at Smart Communications…

Join the team