Flexible Interactive Communications: Your underwriters use SmartCOMM directly from within their Duck Creek environment to create targeted and personalized communications for customers, using free text or pre-approved text, branding, and content
Accurate Policy Generation: Provides for a single template design for Policy Generation in the creation of policy quotes, policy contracts, renewals, and all associated policy documents. When a transaction is received from Duck Creek Policy, the personalized communication is generated using SmartCOMM quickly and efficiently
Business-Controlled Template Design: Within a user-friendly interface, leverage SmartCOMM’s browser-based template authoring for easy access to shared content, style sets, layouts, and shared data. Duck Creek customers typically eliminate hundreds of old templates because in SmartCOMM’s one template approach, each is built with a multi-channel, multi-brand, multi-jurisdictional and multi-language design, greatly simplifying template maintenance
Simplified access for policy administrators to access approved policy communication templates directly from within Duck Creek Policy – improving efficiency and reducing effort
Reach customers quickly through digital communications and cater to individual communications preferences with a range of available communication channel output options
Reduce risk exposure through data-driven content automation – helping to maintain regulatory compliance and enforcing brand standards across all communications
The accelerator supports the on-demand use case
Accelerators for SmartCOMM require customers to download, configure and comprehensively test the accelerator code against their specific environment configurations. For additional assistance, please contact our Professional Services team
Accelerators can be downloaded from the Duck Creek Content Exchange
