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    The Conversation CloudTM

    The Smart Communications Conversation Cloud is the only cloud platform delivering personalized, omnichannel conversations across the entire customer experience.

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    Key Capabilities
    Collect, Communicate, Collaborate and Coordinate — are bolstered by our strength in Integrations and Intelligence — enabling enterprises to engage in SMARTER customer conversations built for today and tomorrow.
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    • SMARTCOMM
      SmartCOMM delivers personalized, interactive communications via every channel and at tremendous scale.
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      SmartIQ transforms traditional forms-based processes into intelligent, conversational user experiences.
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      SmartDX simplifies trade and relationship documentation for all market participants, across all asset classes and product types.
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    Making customer conversations SMARTER when it matters most
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      Financial Services
      Engage in faster, frictionless financial Interactions.
      Financial Services
      Engage in faster, frictionless financial Interactions.
      • Digital Lending
        Digital lending and credit services solutions
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        Wealth and financial asset management solutions
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        Accelerate capital markets document workflow
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      Enable secure, scalable, business-driven policyholder engagement.
      Insurance
      Enable secure, scalable, business-driven policyholder engagement.
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        Policy administration customer communications
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      Transform the healthcare experience with digital and interactive conversations.
      Healthcare Payer
      Transform the healthcare experience with digital and interactive conversations.
      • Healthcare Payer Enrollment Solutions
        A pure cloud solution for healthcare enrollment
      • Medicare Star Ratings
        Member-focused solutions to boost Star Ratings
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      Healthcare Provider
      Accelerate omnichannel patient engagement with guided digital journeys.
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      Transform citizen experience with digital transformation.
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      Utility
      Redefine customer experience for energy and utilities customers.
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    The State of Customer Conversations

    2023 Industry Benchmark Reports: Access exclusive data for financial services, insurance, and healthcare industries.

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  • Insurance
    • Digital P&C Claims
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