The Smart Communications Conversation Cloud is the only cloud platform delivering personalized, omnichannel conversations across the entire customer experience.
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Explore how enterprises can leverage a cloud-based, CCM platform to optimize the end-to-end customer experience.
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We work with best-in-class technology and consulting companies to offer integrated solutions that complement our family of products.
Insights from 20+ partners and analysts on optimizing customer engagement in 2026.
SmartCOMM provides a cloud-based platform that streamlines and personalizes communications and documents for policyholders, claimants, and others. It integrates seamlessly with core policy, claims, and billing systems, offering omnichannel capabilities…
SmartHUB integrates seamlessly with SmartCOMM and SmartIQ to enable secure, compliant archiving of high volumes of personalized communications across the full customer journey.
SmartHUB includes automated document lifecycle management features designed to simplify compliance and reduce human error. The system applies retention rules based on document type, jurisdiction, and/or metadata, and can automatically…
Yes. SmartHUB features a robust RESTful API and offers seamless integration with systems like ERP, CRM, CCM, billing, and customer service platforms. This allows organizations to streamline workflows, reduce manual…
Absolutely. SmartHUB is engineered for enterprises managing millions of documents across thousands of users. It supports batch ingestion, on-demand uploads, and high-volume migrations without compromising performance. The solution grows with…
Yes, SmartHUB is built with compliance at its core. It meets the requirements of GDPR, ISO standards (such as 14641 for electronic archiving), and WCAG accessibility guidelines. The system includes…
Document retrieval in SmartHUB is instant, intuitive, and secure. The solution is designed for high-speed access, whether through advanced search features or integration into user-facing portals. Users can locate documents…
SmartHUB is purpose-built for high-volume, compliant archiving—unlike legacy ECM systems that are costly, complex, and not optimized for scale. While ECMs focus on document editing and versioning, SmartHUB ensures immutability…
SmartHUB is a cloud-native, multitenant archiving solution designed for high-volume, long-term storage with full regulatory compliance. Built for industries like finance, healthcare, insurance, and government, it helps organizations reduce costs,…
SmartIQ integrates with OneSpan Sign via a native bi-directional connector that embeds digital signature functionality directly into SmartIQ’s dynamic, metadata-driven form engine. During form execution, SmartIQ programmatically generates a signature-ready…
