• Request a Demo
  • Contact Us
  • US 1-800-986-6810
    GB +44-(0)345-241-2339
    DE +49-681-379-850
    CH +41-41-790-91-92
    NZ +64 3288 1960
    SG +65 6011 1748
    AU +61-2-8000-4020
  • ENDE
Smart Communications
  • Platform
    CC logo.
    The Conversation CloudTM

    The Smart Communications Conversation Cloud is the only cloud platform delivering personalized, omnichannel conversations across the entire customer experience.

    Explore the Platform
    Key Capabilities
    Collect, Communicate, Collaborate and Coordinate — are bolstered by our strength in Integrations and Intelligence — enabling enterprises to engage in SMARTER customer conversations built for today and tomorrow.
    • Collect icon. Collect icon hover.
      Collect
    • Communicate icon. Communicate icon hover.
      Communicate
    • Collaborate icon. Collaborate icon hover.
      Collaborate
    • Coordinate icon. Coordinate icon hover.
      Coordinate
    • Integration icon. Integration icon hover.
      Integration
    • Intelligent icon. Intelligence icon hover.
      Intelligence
    Deliver Smarter Customer Conversations in the Cloud
    Deliver SMARTER Conversations in the Cloud

    Explore how enterprises can leverage a cloud-based, CCM platform to optimize the end-to-end customer experience.

    Learn More
  • Products
    Products
    Learn more about our core products
    • SMARTCOMM
      Create and deliver personalized, compliant customer communications at scale.
      SmartCOMM
      Confront communications obstacles with pure-SaaS CCM Software
      • Calculate the ROI of SmartCOMM
        Estimate your potential ROI with this interactive calculator and download your custom Value Brief
      • Communications Compliance
        Uphold regulatory standards in communications across brands, jurisdictions, and languages
      • Consolidate CCM Systems
        Increase efficiency and decrease technical debt
      • Document Generation
        Eliminate outdated document generation processes and watch overhead costs shrink
      • Go Paperless
        Achieve sustainable and compliant digital adoption
      • Migrate CCM Systems
        Quick and pain-free CCM system migration
      • The Ultimate Guide to Customer Communications
        Explore CCM software, its capabilities, and more
      • Why SmartCOMM
        The most mature SaaS CCM solution globally
    • SmartIQ
      Turn static forms into guided, conversational digital experiences.
      SmartIQ
      Designed to tackle your most pressing forms-related issues.
      • Automate Data-Centric Business Processes
        Integrations and workflows streamline the most challenging business applications
      • Consolidate Forms Tools
        One technology to collect information and manage form communications
      • Enhance Data Quality
        Ensure accurate, reliable, and high-quality data with advanced data management solutions.
      • Reduce Forms Abandonment
        Improve form completion rates and protect revenue opportunities
      • ROI Calculator
        Estimates the potential business value you can achieve with SmartIQ.
      • SmartIQ Demo Zone
        Explore this library of real-world scenarios and see what SmartIQ can do for you
      • Why SmartIQ
        The leader in digital interactions and forms automation
    • Archive and retrieve communications securely with cloud-native speed.
    • Orchestrate real-time, compliant interactions across every channel.
    • SmartDX
      Simplify and standardize trade and relationship documentation workflows.
  • Industries
    Industries
    Making customer conversations SMARTER when it matters most
    • FS icon hover. Financial Services icon active.
      Financial Services
      Engage in faster, frictionless financial Interactions.
      Financial Services
      Engage in faster, frictionless financial Interactions.
      • Client Onboarding and Servicing Guide
        The roadmap to reimagining client onboarding and servicing for the digital age.
      • Digital Lending
        Digital lending and credit services solutions
      • Investment Banking & Capital Markets
        Investment banking and capital markets solutions
      • Wealth and Asset Management
        Digital wealth and asset management solutions
    • Insurance icon. Insurance icon active.
      Insurance
      Enable secure, scalable, business-driven policyholder engagement.
      Insurance
      Enable secure, scalable, business-driven policyholder engagement.
      • Digital P&C Claims
        P&C insurance claims solutions
      • Life & Annuity
        Life insurance software powered by the cloud
      • P&C Policy Administration
        Policy administration customer communications
    • Healthcare Partners. Healthcare Partners icon active.
      Healthcare Payer
      Transform the healthcare experience with digital and interactive conversations.
      Healthcare Payer
      Transform the healthcare experience with digital and interactive conversations.
      • Healthcare Claims Management
        Streamline filing, adjudicating, and communicating about claims
      • Healthcare Payer Enrollment Solutions
        A pure cloud solution for healthcare enrollment
      • Medicare Star Ratings
        Member-focused solutions to boost Star Ratings
      • Payer ROI Calculator
        Calculate your return on investment by partnering with Smart Communications
    • Healthcare Provider icon. Healthcare provider icon active.
      Healthcare Provider
      Accelerate omnichannel patient engagement with guided digital journeys.
      Healthcare Provider
      Accelerate omnichannel patient engagement with guided digital journeys.
      • Front End Revenue Cycle Management
        Automate and modernize patient registration to improve patient experiences and reduce denials.
      • Back End Revenue Cycle Management
        Streamline patient financial assistance by transforming manual, paper-heavy processes.
    • Gov PS. Gov icon active.
      Government
      Transform citizen experience with digital transformation.
    • FinServ_Icon Utilitiy icon active.
      Utility
      Redefine customer experience for energy and utilities customers.
  • Partners
    Partners
    Integrate seamlessly with the best in the industry
    • Group 479
      Duck Creek
    • GuideWire Logo Nav
      Guidewire
    • Vector (12)
      Onespan
    • Pega Logo - Nav
      Pega
    • SF Logo - Nav
      Salesforce
    Partner-callout-248x154 feature content
    Deliver SMARTER Conversations via Our SmartPARTNER Network

    We work with best-in-class technology and consulting companies to offer integrated solutions that complement our family of products.

    Become SmartPARTNER Partner Directory
  • Resources
    Resources
    Expert advice and tips to make your conversations SMARTER
    • Resource Center
    • FAQs
    • Marketplace
    • Blog
    • Case Studies
    • News
    • Events
    • Ultimate Guide Hub
    • Customer Resources
    • Professional Services
    2026 Trends Research

    Insights from 20+ partners and analysts on optimizing customer engagement in 2026.

    Start Exploring
  • About Us
    About Us
    Learn more about our company, our leadership and how were growing the team!
    • Our Story
    • Leadership Team
    • Careers
    • Security & Trust
    • ESG Commitment
    • Analyst Accolades
  • Request a Demo
Smart Communications
Home icon
Home
Platform Icon
Platform
  • Conversation Cloud
  • Collect
  • Communicate
  • Collaborate
  • Coordinate
  • Integration
  • Intelligence
Product Icon
Products
  • SmartCOMM
    • Calculate the ROI of SmartCOMM
    • Communications Compliance
    • Consolidate CCM Systems
    • Document Generation
    • Go Paperless
    • Migrate CCM Systems
    • The Ultimate Guide to Customer Communications
    • Why SmartCOMM
  • SmartIQ
    • Automate Data-Centric Business Processes
    • Consolidate Forms Tools
    • Enhance Data Quality
    • Reduce Forms Abandonment
    • ROI Calculator
    • SmartIQ Demo Zone
    • Why SmartIQ
  • SmartHUB
  • SmartPATH
  • SmartDX
Industries Icon (1)
Industries
  • Financial Services
    • Client Onboarding and Servicing Guide
    • Digital Lending
    • Investment Banking & Capital Markets
    • Wealth and Asset Management
  • Insurance
    • Digital P&C Claims
    • Life & Annuity
    • P&C Policy Administration
  • Healthcare Payer
    • Healthcare Claims Management
    • Healthcare Payer Enrollment Solutions
    • Medicare Star Ratings
    • Payer ROI Calculator
  • Healthcare Provider
    • Front End Revenue Cycle Management
    • Back End Revenue Cycle Management
  • Government
  • Utility
Partners Icon (1)
Partners
  • Duck Creek
  • Guidewire
  • Onespan
  • Pega
  • Salesforce
Resources Icon (1)
Resources
  • Resource Center
  • FAQs
  • Marketplace
  • Blog
  • Case Studies
  • News
  • Events
  • Ultimate Guide Hub
  • Customer Resources
  • Professional Services
About Us Icon
About Us
  • Our Story
  • Leadership Team
  • Careers
  • Security & Trust
  • ESG Commitment
  • Analyst Accolades
Request a Demo
Contact Us
flag 1-800-986-6810
flag +44-(0)345-241-2339
flag +49-681-379-850
flag +41-41-790-91-92
flag +64 3288 1960
flag +65 6011 1748
flag +61-2-8000-4020
Dec 19

Can I make accessible communications with SmartCOMM?

By Ayla Wood

Yes. SmartCOMM is designed to create accessible communications across various channels, ensuring a personalized and engaging experience for all users.

Read More
Dec 19

Is Smart Communications HIPAA and/or PCI-DSS compliant?

By Ayla Wood

Yes, Smart Communications is compliant with both HIPAA and PCI-DSS for our SaaS co-location and AWS deployments. You can learn more about our security and compliance measures on our Security…

Read More
Dec 19

Is Smart Communications WCAG compliant?

By Ayla Wood

Yes, Smart Communications is compliant with Web Content Accessibility Guidelines (WCAG). You can explore more about our compliance efforts on our Communications Compliance page.

Read More
Dec 11

Can SmartHUB support multi-jurisdiction requirements (GDPR, ISO 14641, etc.) alongside U.S. rules?

By Ayla Wood

Yes. SmartHUB is built for multi-jurisdictional compliance, including GDPR, ISO electronic archiving standards (such as ISO 14641) and accessibility guidelines like WCAG 2.1 Level AA.

Read More
Aug 18

Does SmartHUB integrate with SmartCOMM and SmartIQ?

By Bilal Ema

SmartHUB integrates seamlessly with SmartCOMM and SmartIQ to enable secure, compliant archiving of high volumes of personalized communications across the full customer journey.

Read More
Aug 18

How does SmartHUB automate retention and document lifecycle management?​

By Bilal Ema

SmartHUB includes automated document lifecycle management features designed to simplify compliance and reduce human error. The system applies retention rules based on document type, jurisdiction, and/or metadata, and can automatically…

Read More
Aug 18

Does SmartHUB integrate with CRMs, ERPs, and other business systems?

By Bilal Ema

Yes. SmartHUB features a robust RESTful API and offers seamless integration with systems like ERP, CRM, CCM, billing, and customer service platforms. This allows organizations to streamline workflows, reduce manual…

Read More
Aug 18

Can SmartHUB scale to handle high volumes of documents and support large enterprises?​

By Bilal Ema

Absolutely. SmartHUB is engineered for enterprises managing millions of documents across thousands of users. It supports batch ingestion, on-demand uploads, and high-volume migrations without compromising performance. The solution grows with…

Read More
Aug 18

Is SmartHUB compliant with industry regulations like ISO 14641?​

By Bilal Ema

Yes, SmartHUB is built with compliance at its core. It meets the requirements of GDPR, ISO standards (such as 14641 for electronic archiving), and WCAG accessibility guidelines. The system includes…

Read More
Aug 18

How fast and easy is document retrieval with SmartHUB?

By Bilal Ema

Document retrieval in SmartHUB is instant, intuitive, and secure. The solution is designed for high-speed access, whether through advanced search features or integration into user-facing portals. Users can locate documents…

Read More
1 2 3 4 Next
Terms of Use
Marketplace Terms of Use
Accessibility
Australian Collection Notice
Manage Cookie Preferences
External Privacy Policy
Website Privacy Policy
Acceptable Use
Smart Communications Code of Conduct
Corporate Responsibility
System Requirements
Supplier Code of Conduct
Cookies Notice
Sitemap
Follow us on
  • YouTube
  • LinkedIn
  • Twitter

© 2026 Smart Communications. All rights reserved.