INNOVATE North America 2022: Key Insights for Making CCM Migration Easier

Joe Gionta, Director Professional Services, Smart Communications

Digital transformation is a journey with many milestones. The processes involved in getting from point A to point B are critical to the success of your business and to evolving your customer experience in a way that keeps you ahead of the competition. In this session you will learn more about why migrating as many programs as possible to a pure cloud solution is critical to making that vision a reality and we'll offer key insights for making even the most complex migrations achievable within impressive timelines.